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Le Boat Recensioni

http://www.leboat.com
Valutato
Eccezionale
Servizio
4.8
/5
Prodotto
4.8
/5

5

4

3

2

1

20

6

0

0

0

26

valutazioni nell'ultimo anno

Visualizzazione di tutte le 569 recensioni
SS
Stephen Skedzielewski
California
5 years ago
Data di acquisto: 30/09/2018
Ciò che Stephen Skedzielewski ha detto su Le Boat:
The boat and staff were very good. The scenery is beautiful and relaxing. Our main complaint is that we had a few surprises. At the end of one long day we found that electricity and water were not av
...
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Heather Whiting
Le Boat
5 years ago
We are sorry to read that some aspects of your cruise did not meet your expectations and we have forwarded your comments on to the team to review. We are glad that you enjoyed your experience overall and thank you for taking the time to send your comments. 
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DO
Don Olliff
5 years ago
Data di acquisto: 22/09/2018
Ciò che Don Olliff ha detto su Le Boat:
The service was very good. Friendly and helpful staff.
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Heather Whiting
Le Boat
5 years ago
Dear Don,

Thank you for your five star review! We are very pleased the you enjoyed your trip on the Rideau and that we were able to offer you great support for your adventure. We hope to see you back again sometime or maybe you'll look to experience one of our European destinations as well! 

Sincerely
The Le Boat Team
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RG
Richard Geyer
5 years ago
Data di acquisto: 24/09/2018
Ciò che Richard Geyer ha detto su Le Boat:
Everyone was pleasant and helpful.
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MH
Mary Hiller
5 years ago
Data di acquisto: 07/09/2018
Ciò che Mary Hiller ha detto su Le Boat:
The boat we requested was ready and waiting when we arrived. The service was helpful and responsive.
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GB
G. Leonard Baker
5 years ago
Data di acquisto: 15/09/2018
Ciò che G. Leonard Baker ha detto su Le Boat:
Boat broke down. Multiple problems. Had to end trip early
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Heather Whiting
Le Boat
5 years ago
Thank you for your feedback. We are very sorry to learn of the problems you experienced. We have asked our Customer Relations Team to contact you as quickly as possible to resolve this matter for you.
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JF
John Freitag
5 years ago
Data di acquisto: 29/09/2018
Ciò che John Freitag ha detto su Le Boat:
We checked in our boat at Castelnaudry. Experience there was EXCELLENT. We picked up our boat at Port Cass. Our experience there was poor at best. VERY, VERY slow. We waited over five hours for our bo
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Heather Whiting
Le Boat
5 years ago
Thank you for your comments and constructive feedback. We always aim to get customers underway as early as we can but this is not always possible due to operational constraints. We are sorry if this affected your plans. And additionally, we are sorry that you were disappointed with the standard of cleanliness of your boat. In view of all of your comments, we have forwarded your feedback to our Base team for their review and action. We are pleased to see that you enjoyed your vacation to the UNESCO Canal du Midi. It truly is a spectacular destination.
JF
John Freitag
5 years ago
I'm also still waiting for some type of credit for the two items that were never on the boat, but we paid for them ... we reserved lanterns and a cleaning kit for the boat. They were not with the boat when we got it. At checkout in Castelnaudry they told us that we would get a contact from LeBoat about this credit.
JF
John Freitag
5 years ago
We were to receive a credit for the items that we didn't receive on the boat. Can you check in to that?
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Cliente fidato
5 years ago
Data di acquisto: 08/09/2018
sales service over the top but..when arrived at pick up services had to be added that should have been discussed in the year of planning prior to our trip. we should have been offered the chance to bu
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Heather Whiting
Le Boat
5 years ago
We pride ourselves on delivering excellent customer service and are very sorry that you felt this was not delivered to you. We have shared your comments with the team to ensure they are reviewed and adjustments are made around your concerns.  Thank you very much for bringing this to our attention. It will help us improve our operations and services.   And we are very happy to hear that overall you had a wonderful vacation. We hope you'll cruise with us again in one of our many destinations. You'll find that each is unique and offers its own adventure. 
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JL
John Little
5 years ago
Data di acquisto: 15/09/2018
Ciò che John Little ha detto su Le Boat:
the people helping out were friendly and accommodating. my only concern was the quality of the onboard introduction by the young man. He spoke a bit to fast and with english his second language, it
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LW
Lesley Woodward
Hawaii
5 years ago
Data di acquisto: 06/09/2018
Ciò che Lesley Woodward ha detto su Le Boat:
My husband and I had a wonderful time on the Canal du Midi. We rented the Royal Mystique A, and it was a little much/big for just two people (our other couple backed out at the last minute). Since I
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Heather Whiting
Le Boat
5 years ago
We are so glad you had a wonderful time on your trip and were even able to find silver linings to anything that wasn't perfect. We have taken your feedback forward to our staff and thank you for taking the time to write us. We hope to welcome you again soon. Perhaps to a destination with full lock staff. Canada perhaps!
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SP
Steven Pettey
5 years ago
Data di acquisto: 29/09/2018
Ciò che Steven Pettey ha detto su Le Boat:
Le Boat gave us a nice, large boat for a group of 8. There were a few small problems, including bikes that developed flat tires, a sledge hammer with a bad handle that made hammering stakes difficult,
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Heather Whiting
Le Boat
5 years ago
Many thanks for your comments. We appreciate your taking the time to tell us about your experience. We hope you'll cruise with us again sometime soon!
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Informazioni su Le Boat
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.
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Informazioni su Le Boat
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.