Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

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Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Audenza Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/miafleur | Feefo

Visualizzazione di tutte le 2,124 recensioni

Christine Vize

6 years ago

Data di acquisto: 13/10/2017

Ciò che Christine Vize ha detto su Audenza:

Item was well packed. The offer of a refund with free return when I was disappointed with the item, demonstrates responsive customer service.

Recensioni del prodotto

I was very disappointed with the large planter. It was surprisingly light in weight when for the price I expected something substantial. It is also very basic looking, both the metal and wooden parts.

...

Hollie

Audenza

6 years ago

Hi Christine, I'm so sorry to hear that you're disappointed with your planter. This item has been handcrafted from iron and mango wood and it has been one of our best selling items this year. We haven't had any other feedback of this nature, so we're really surprised to hear you're unhappy.

I can see that you have not contacted us at all to discuss this item, or to arrange to return it to us.

So I'm going to drop you an email now to discuss this further, because I would like to get a better understanding of what the issue is, and to arrange for you to return this to us for a full refund.

Kind regards, Hollie

Christine Vize

6 years ago

Thank you for contacting me, and offering a free return of the goods, your customer service is very responsive.

Adrienne Bull

6 years ago

Data di acquisto: 09/10/2017

Ciò che Adrienne Bull ha detto su Audenza:

Beautiful range of products. Fast delivery. Well packaged item

Hollie

Audenza

6 years ago

Thank you so much for your kind review :-)

Recensioni del prodotto

Cliente fidato

6 years ago

Data di acquisto: 06/10/2017

On this occasion everything was done well. Ordering online, notification of progress, delivery. Delighted with the three vases, bought with gift giving in mind, however now the desire to keep two of

...

Hollie

Audenza

6 years ago

Thanks so much for your review! We're thrilled to hear you're happy with the vases and thank you for your kind words too :-)

Cliente fidato

6 years ago

Data di acquisto: 04/10/2017

As they did not do anything wrong it must be alright.

Recensioni del prodotto

good sized object , if you like bugs ( grasshopper ) this is an attractive object.good finish to it. Well packaged. Too slow delivery from purchase given the postage cost hence 4 stars

Hollie

Audenza

6 years ago

Thanks so much for your review. I'm really pleased to hear that you like the grasshopper, but naturally sorry to hear that you felt the delivery time wasn't speedy enough.

I have double checked your order and can see that it was delivered in 4 working days after purchase, which is within our 3-5 working day time frame. We are a small, family run business, however we always working to improve our delivery services as we grow as a company. So we value feedback like this. Thanks again for your review, Hollie.

Barbara Kennedy

6 years ago

Data di acquisto: 04/10/2017

Ciò che Barbara Kennedy ha detto su Audenza:

💕 the beautiful pink silky sheep-skin. An extravagant purchase to enhance my ‘throne’ in the lounge while recovering from an operation. A glamorous accessory which I love. Trying hard to resist buyin

...

Hollie

Audenza

6 years ago

We're absolutely thrilled to hear how happy you are with your sheepskin rug! Wishing you a speedy recovery.

Recensioni del prodotto

Anne louise Naylor

6 years ago

Data di acquisto: 04/10/2017

Ciò che Anne louise Naylor ha detto su Audenza:

Great products . Many thanks

Hollie

Audenza

6 years ago

Thanks for your review! :-)

Juliette Adams

6 years ago

Data di acquisto: 04/10/2017

Ciò che Juliette Adams ha detto su Audenza:

Look great on the wall and the colours look just as on the website.

Hollie

Audenza

6 years ago

Thanks so much for your review, Juliette!

Denise Greaves

6 years ago

Data di acquisto: 04/10/2017

Ciò che Denise Greaves ha detto su Audenza:

Fast, efficient service and delivery every time I order.

Hollie

Audenza

6 years ago

This is fantastic to hear, thank you!

Recensioni del prodotto

Jutta

München, Germany

6 years ago

Data di acquisto: 03/10/2017

Ciò che Jutta ha detto su Audenza:

Perfekter Service und Beratung vor dem Kauf, sehr persönlich gehaltene Korrespondenz und Information zur Lieferung ins Ausland.

Hollie

Audenza

6 years ago

This is really great to hear. Danke schöne, Jutta! :-)

Recensioni del prodotto

Cliente fidato

6 years ago

Data di acquisto: 02/10/2017

Prompt efficient delivery.All goods well packed.The vases are good quality.I have searched for months for something different and now have found the ideal items

Hollie

Audenza

6 years ago

We're so pleased to hear this. We scour the globe to find lots of unusual pieces!

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Informazioni su Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

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