Partyrama Recensioni

Hello, Thank you for your great comments. I will pass this over to the balloon team. Please note there is a box at the checkout stage which you can pop a message in, Or you can call the number below and we will be more than happy to take this over the phone. I hope this helps for future orders. Thank you again. Kind regards Natalie- Customer service natalie@partyrama.co.uk 01908261280

Hello Thank you for your email. We are sorry you were disappointed with this item. All our cylinders are manufactured and filled on site with gas from BOC gases which is 99% pure with 1% impurity. The balloons you have inflated are not suitable for helium inflation. The number balloons you purchased from us state within their description; "Approx inflated size: 36cm / 14 in Material: Foil Air inflation only. Self sealing. Not suitable for helium inflation." The Caterpillar Latex balloons were not purchased through us, however we would recommend these are also Air Inflation only. Due to the un-inflated latex at the top of their heads, they are too heavy to be lifted from the floor. This is the reason they stand upright but do not leave the floor. In this case, we would recommend you back to the supplier of the Caterpillar balloons. Thank you and sorry for the inconvenience caused. Kind Regards Sales Team"

Hello Roz, Thanks for your great comments, We are really proud of our website and its great to hear our customers like it just as much as us! Kind regards Natalie-Customer service natalie@partyrama.co.uk 01908261280

Hello Sarah Thank you for taking the time to leave such amazing feedback. Ultimately, I was just glad I managed to get your items to you in time for your event. It was my pleasure to help resolve the issues encountered with your order. Thank you for your time and patience getting this resolved. I look forward to helping with any future orders you may choose to place with us. Have a fabulous weekend! Kind Regards Clare - Customer Services