Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Real Insurance Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/real-insurance | Feefo

Visualizzazione di tutte le 5,581 recensioni

Cliente fidato

10 hours ago

Data di acquisto: 20/09/2024

The service I received was excellent

Recensioni del prodotto

Cliente fidato

18 days ago

Data di acquisto: 28/08/2024

Was provided misleading information and requested to make an immediate payment to receive a CoC that day, which never eventuated.

Real Insurance

17 days ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any frustrations experienced during your time with us. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. I have notified our team and they will be in touch to provide assistance. Kind regards, Scott

Recensioni del prodotto

The sales consultant was very pushy to make a sale and take payment. I had explained I needed a CoC that day and the salesperson for that to happen I would need to make payment immediately, which I di

...

Real Insurance

17 days ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any frustrations experienced during your time with us. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. your feedback has been passed along to our team for review. I have notified our team and they will be in touch to provide assistance. Kind regards, Scott

Nicole Hall

Ranelagh

18 days ago

Data di acquisto: 02/09/2024

Ciò che Nicole Hall ha detto su Real Insurance:

Easy to deal with lovely to speak with on phone and very helpful.

Real Insurance

17 days ago

Hi Nicole, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recensioni del prodotto

Gloria Stewart

Central Coast

22 days ago

Data di acquisto: 29/08/2024

Ciò che Gloria Stewart ha detto su Real Insurance:

Professional, no hard sell & friendly consultants. In my case, very respectfull with the death of my late husband. I was very touched by a bouquet of very beautiful flowers sent to me by my case manag

...

Real Insurance

19 days ago

Hi Gloria, Thank you for sharing your review with us, I am sorry to hear about your late husband, I would like to share my condolences with you. I am glad to hear about your appreciation for the flowers and that you have enjoyed the service that was provided. It is a pleasure to hear such lovely feedback, we really appreciate it. Kind regards, Scott

Recensioni del prodotto

Cliente fidato

1 month ago

Data di acquisto: 19/08/2024

The service from Luke was outstanding and he is the perfect example of excellence. When he said he'd call me back he followed through.

Real Insurance

1 month ago

Hi there, Thank you for sharing your great feedback regarding the service provided by Luke, it is lovely to hear about your satisfaction. We appreciate you letting us know about your thoughts as we have passed along your kind words on your behalf. Kind regards, Scott

Recensioni del prodotto

Nilesh Jain

1 month ago

Data di acquisto: 12/08/2024

Ciò che Nilesh Jain ha detto su Real Insurance:

Great

Real Insurance

1 month ago

Hi Nilesh, Thank you for taking the time in sharing your review with us, we really appreciate it. Kind regards, Scott

Recensioni del prodotto

Cliente fidato

1 month ago

Data di acquisto: 06/08/2024

Very compassionate, easy to work with, helpful. I am recommending real Insurance to the rest of my family,

Real Insurance

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recensioni del prodotto

Cliente fidato

1 month ago

Data di acquisto: 18/07/2024

Great product knowledge

Real Insurance

1 month ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future. Kind regards, Scott

Recensioni del prodotto

Cliente fidato

2 months ago

Data di acquisto: 12/07/2024

Real Insurance

2 months ago

Hi there, Thank you for reaching out with your review and I am sorry to hear of any dissatisfaction that you might have. I would appreciate the opportunity to understand your feedback and escalate your concerns on to the relevant team to review. Can you please let me know a bit about your experience to assist me in passing your feedback on to the relevant team to look into and please let me know if you would like for our team to be in touch with you to discuss any concerns that you might have. Kind regards, Alisa

Recensioni del prodotto

Cliente fidato

2 months ago

Data di acquisto: 08/07/2024

Very professional

Real Insurance

2 months ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recensioni del prodotto

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su Real Insurance

02 8886 8074

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

Real Insurance Recensioni

Real Income Protection InsuranceWent through my insurance policy with no problems. Everything was explained in detail which I easily understood. Was a good experience for me as well...Altre recensioni di questo prodotto (5)Visualizza il sito web del prodotto

Real Income Protection InsuranceThe sales consultant was very pushy to make a sale and take payment. I had explained I needed a CoC that day and the salesperson for that to happen I ...Altre recensioni di questo prodotto (11)Visualizza il sito web del prodotto

Real Income Protection InsuranceExcellent and easy yo deal with.Altre recensioni di questo prodotto (5)Visualizza il sito web del prodotto

Term Life CoverI have been with Real for years with our funeral insurance, I had the sad task of a funeral for my late husband recently, Real made it a lot easier fo...Altre recensioni di questo prodotto (59)Visualizza il sito web del prodotto

Real Family Life CoverI spoke to Luke and he was mild mannered and patient with all the queries I had for him. He was clear and concise in his communication....Altre recensioni di questo prodotto (1,743)Visualizza il sito web del prodotto

Real Family Life CoverAltre recensioni di questo prodotto (1,743)Visualizza il sito web del prodotto

Term Life CoverRecently purchased term life insurance. They were very helpful & it was easy to apply, answer a few easy questions & it was done. I had my husband's ...Altre recensioni di questo prodotto (59)Visualizza il sito web del prodotto

Real Income Protection InsuranceAltre recensioni di questo prodotto (11)Visualizza il sito web del prodotto

Real Family Life CoverCaller was lovely but my premium skyrocketed as soon as I mentioned a mild mental health problem in the past. Have received counter offers with little...Altre recensioni di questo prodotto (1,743)Visualizza il sito web del prodotto

Real Funeral CoverVery professional caring customer serviceAltre recensioni di questo prodotto (85)Visualizza il sito web del prodotto

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?