Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Real Insurance Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/real-insurance | Feefo

Cliente fidato

5 months ago

Data di acquisto: 21/03/2024

The lady who did the consultation was well versed on the product. But I found the process very long winded, compared to other insurance companies I contacted for a quote.

CX

Real Insurance

5 months ago

Hi there, Thank you for taking the time to share your review with us, we really appreciate it. We are pleased to hear of the service that you received when speaking with our team member and value the feedback that you have provided us. Kind regards, Alisa

Recensioni del prodotto

0

MA

Malcolm Andersen

Bribie Island

6 months ago

Data di acquisto: 20/02/2024

Ciò che Malcolm Andersen ha detto su Real Insurance:

Pathetic,worst company that I have ever dealt with,in my entire life,yet Hannover underwritten companies are normally good to deal with

CX

Real Insurance

6 months ago

Hi Malcolm, Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience. As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate this matter on to the relevant team. I have passed your feedback on to our team to look into and be in touch with you. Kind regards, Alisa

CX

Real Insurance

5 months ago

Hi Malcolm, I understand that one of our team members has been in touch with you to assist you further. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Recensioni del prodotto

Worst company that I have ever dealt with, promised correspondence doesn't happen,I can't get them to talk to me whilst I'm alive,imagine what they'll be like after I'm dead,totally untrustworthy and

...

CX

Real Insurance

6 months ago

Hi Malcolm, Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience. As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate this matter on to the relevant team. I have passed your feedback on to our team to look into and be in touch with you. Kind regards, Alisa

CX

Real Insurance

5 months ago

Hi Malcolm, I understand that one of our team members has been in touch with you to assist you further. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

1

PC

Paul Cassidy

6 months ago

Data di acquisto: 07/03/2024

Ciò che Paul Cassidy ha detto su Real Insurance:

Very helpful and the person was extremely nice and explained everything to me

CX

Real Insurance

6 months ago

Hi Paul, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

0

Cliente fidato

6 months ago

Data di acquisto: 05/03/2024

Quick and Easy

CX

Real Insurance

6 months ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future. Kind regards, Scott

Recensioni del prodotto

0

Cliente fidato

6 months ago

Data di acquisto: 04/03/2024

Easy to deal with. Very easy process for new home and contents insurance

CX

Real Insurance

6 months ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Recensioni del prodotto

0

Cliente fidato

6 months ago

Data di acquisto: 25/02/2024

They were quick and responsive in tailoring a insurance product for my family

CX

Real Insurance

6 months ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

0

Cliente fidato

6 months ago

Data di acquisto: 22/02/2024

Customer service was fantasric. Very well spoken. Explained everything clearly & my needs were all taken into consideration. Very easy to deal with. I felt understood & was bice to fee like a person &

...

CX

Real Insurance

6 months ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

0

Cliente fidato

6 months ago

Data di acquisto: 22/02/2024

Everything was good and easy and cheap

CX

Real Insurance

6 months ago

Hi there, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Recensioni del prodotto

0

WB

Wendy O'Brien

6 months ago

Data di acquisto: 15/02/2024

Ciò che Wendy O'Brien ha detto su Real Insurance:

The person that I talked with was very well spoken and asked if you understood what he was saying and gave you the chance to question, I am happy with my application,

CX

Real Insurance

6 months ago

Hi Wendy, It is lovely to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

0

AM

Avinash Mann

7 months ago

Data di acquisto: 12/02/2024

Ciò che Avinash Mann ha detto su Real Insurance:

Agent was good

CX

Real Insurance

7 months ago

Hi Avinash, We are happy to hear of the service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

0

Real Insurance Recensioni

Real Home InsuranceBetter quote than most companies with the same coverageAltre recensioni di questo prodotto (74)Visualizza il sito web del prodotto

Real Family Life CoverWorst company that I have ever dealt with, promised correspondence doesn't happen,I can't get them to talk to me whilst I'm alive,imagine what they'll...Altre recensioni di questo prodotto (1,743)Visualizza il sito web del prodotto

Term Life CoverGreat service and happy with the costAltre recensioni di questo prodotto (59)Visualizza il sito web del prodotto

Term Life CoverAltre recensioni di questo prodotto (59)Visualizza il sito web del prodotto

Real Home InsuranceVery easy process and Webb site easy to followAltre recensioni di questo prodotto (74)Visualizza il sito web del prodotto

Real Income Protection InsuranceGreat service / product for unforeseen futureAltre recensioni di questo prodotto (11)Visualizza il sito web del prodotto

Real Family Life CoverAltre recensioni di questo prodotto (1,743)Visualizza il sito web del prodotto

Real Pet InsuranceAltre recensioni di questo prodotto (158)Visualizza il sito web del prodotto

Real Funeral CoverI am happy with my funeral cover and policyAltre recensioni di questo prodotto (85)Visualizza il sito web del prodotto

Real Family Life CoverAltre recensioni di questo prodotto (1,743)Visualizza il sito web del prodotto

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