Ciò che Faaaliga Ioane ha detto su Real Insurance:
Would recommend 100%, special shout-out to Jaren. Thank you so much for your amazing service! English being his second language, Jaren was patient and explained everything throughly with him. No awkwa
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CX
Real Insurance
1 year ago
Hi Faaaliga,
It is an absolute pleasure to hear of the amazing service that you received when speaking with our team member, Jaren, and that we have been able to assist you with your insurance needs.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto Jaren on your behalf.
Kind regards,
Alisa
Recensioni del prodotto
0
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Cliente fidato
1 year ago
Data di acquisto: 14/08/2023
DJ was very informative especially since I'm new to buying life insurance.
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CX
Real Insurance
1 year ago
Hi there,
Welcome to Real Insurance, it is lovely to hear that you have enjoyed DJ's service and that you have found a policy suitable for you.
Thank you for sharing your feedback, we appreciate your review.
Kind regards,
Scott
Recensioni del prodotto
Quite cheap and it also had funeral cover
0
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SC
Shailesh Chhatbar
1 year ago
Data di acquisto: 07/08/2023
Ciò che Shailesh Chhatbar ha detto su Real Insurance:
Thanks for your positive support
CX
Real Insurance
1 year ago
Hi Shailesh,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Recensioni del prodotto
Thanks a lot very much Happy with your service
0
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Cliente fidato
1 year ago
Data di acquisto: 31/07/2023
Very good service from the person we talk
CX
Real Insurance
1 year ago
Hi there,
We are happy to hear of the service that you received when speaking with our team member and we appreciate you letting us know about your experience.
Kind regards,
Alisa
Recensioni del prodotto
Lots of explanation about them
0
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SF
Suzanne Fiedler
1 year ago
Data di acquisto: 01/08/2023
Ciò che Suzanne Fiedler ha detto su Real Insurance:
Anthony was very polite and helpful and explained the policy very well
CX
Real Insurance
1 year ago
Hi Suzanne,
Our team is pleased to hear that you have enjoyed the service provided by Anthony.
Thank you for sharing your great feedback, your review has been passed on your behalf.
Kind regards,
Scott
Recensioni del prodotto
Happy with my policy and customer service
0
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Cliente fidato
1 year ago
Data di acquisto: 31/07/2023
Good service, knowledgable found the insurance package that best suited my needs
CX
Real Insurance
1 year ago
Hi there,
I am glad to hear about your appreciation in relation to our service and that your policy is suitable for your needs.
Thank you for sharing your feedback, we appreciate your review.
Kind regards,
Scott
Recensioni del prodotto
0
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RH
Roy Hermansson
Melbourne
1 year ago
Data di acquisto: 27/07/2023
Ciò che Roy Hermansson ha detto su Real Insurance:
They were very punctual and informative, hence the commencement of the policy was achieved with minimal fuss.
CX
Real Insurance
1 year ago
Hi Roy,
It is wonderful to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recensioni del prodotto
The Representative Anthony was clear, concise and most helpful. The result is a very happy and satisfied customer with "peace of mind."
0
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Cliente fidato
1 year ago
Data di acquisto: 24/07/2023
Eventually got good help. The first customer service officer told me my question was too difficult. Second attempt I got out through to three different officers and finally I got very good help but it
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CX
Real Insurance
1 year ago
Hi there,
Thank you for sharing your experience with us, I am sorry to hear about any frustrations that may have been caused.
We appreciate you bringing this to our attention as this is not the type of service we would like for our customers to receive.
As we are always looking for ways to improve how we assist our customers, we have forwarded your review to the relevant team for feedback purposes.
If you have any additional feedback, please let us know and I will pass it on accordingly.
Kind regards,
Scott
Recensioni del prodotto
Policy explained very well and took time to answer my questions
CX
Real Insurance
1 year ago
Hi there,
Thank you for sharing your feedback with us, we appreciate your kind words.
Kind regards,
Scott
0
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DA
Diana Archer
Tasmania
1 year ago
Data di acquisto: 24/07/2023
Ciò che Diana Archer ha detto su Real Insurance:
You workers have very good p r skills they are helpful and friendly explained every thing so that you could understand what you where purchasing highly recommended
CX
Real Insurance
1 year ago
Hi Diana,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recensioni del prodotto
0
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JK
John Klisanin
1 year ago
Data di acquisto: 21/07/2023
Ciò che John Klisanin ha detto su Real Insurance:
Its far to early to rate like i mean whats there to rate , in all seriousness a salesman on the phone selling his product at 100 miles a hour sorry to early
CX
Real Insurance
1 year ago
Hi John,
Thank you for sharing your review with us, I am sorry to hear about any inconveniences caused during your recent experience.
As this is not the type of service we would like for our customers to receive, we would like the opportunity to contact you and discuss your policy with you.
Can you please let us know if you would like to be contacted and I can arrange for one of our team members to reach out at a time suitable for you.
Kind regards,
Scott
Recensioni del prodotto
Too early to rate like seriously i only spoke to the salesman yesterday
CX
Real Insurance
1 year ago
Hi John,
Thank you for sharing your feedback with us.
If you do have any outstanding queries regarding your policy, please let us know as we will be happy to assist you.
Kind regards,
Scott
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.