Good price drop verses my previous provider. Jordan the Customer service rep went the extra mile to ensure I got the best price
CX
Real Insurance
1 year ago
Hi there,
We are delighted to hear that we have been able to provide you with an affordable policy and of the great service that you received when speaking with our team member, Jordan.
Thank you for taking the time to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
Recensioni del prodotto
Good price drop compared to previous provider.
0
Condividi
BU
Brooke Urch
1 year ago
Data di acquisto: 15/06/2023
Ciò che Brooke Urch ha detto su Real Insurance:
What a pleasure to talk to not pushy or nasty at any stage and .answered any questions if it sounded silly or not so verry happy experience
CX
Real Insurance
1 year ago
Hi Brooke,
We are delighted to hear of the service that you received when speaking to our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recensioni del prodotto
Good experience though answering feed back is a bit silly having to. Wright so much why not make it more refined if I had of known had to say so much would not have bothered
0
Condividi
SS
Susan Sperring
Mawson ACT
1 year ago
Data di acquisto: 13/06/2023
Ciò che Susan Sperring ha detto su Real Insurance:
Very helpful and patient
CX
Real Insurance
1 year ago
Hi Susan,
Thank you for taking the time to share your review with us, we really appreciate it and are happy to hear of the helpful service that you received when speaking with our team member.
Kind regards,
Alisa
Recensioni del prodotto
A tad expensive. but covers all my needs
CX
Real Insurance
1 year ago
Hi Susan,
Thanks again for sharing your review with us and providing your feedback.
We are pleased to hear that we have been able to provide you with suitable cover for your needs, however, are sorry to hear of any dissatisfaction regarding your policy.
Please don't hesitate to reach out to our team if you wish to discuss your concerns or require any further assistance.
Kind regards,
Alisa
0
Condividi
Cliente fidato
1 year ago
Data di acquisto: 08/06/2023
Spoke with a real person who was helpful, clear and professional. The price was competitive.
CX
Real Insurance
1 year ago
Hi there,
We are happy to hear that we have been able to provide you with an affordable policy and of the helpful service that you received when speaking with our team member.
Thank you for taking the time to let us know about your experience and for choosing Real Insurance!
Kind regards,
Alisa
Recensioni del prodotto
Real good! Better than NRMA in price and product.
0
Condividi
Cliente fidato
1 year ago
Data di acquisto: 05/06/2023
yes, excellent customer service and good information.
CX
Real Insurance
1 year ago
Hi there,
It is lovely to hear that you have enjoyed our service, thank you.
Kind regards,
Scott
Recensioni del prodotto
0
Condividi
EB
EMMANUEL BORG
1 year ago
Data di acquisto: 01/06/2023
Ciò che EMMANUEL BORG ha detto su Real Insurance:
The reason I gave you this score because I have the same reasons of my wife, we have been married for 49 years and most of the time I listen from her.
CX
Real Insurance
1 year ago
Hi Emmanuel,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recensioni del prodotto
There is nothing to add, I agree with my wife because all this time, most of the time she is right.
0
Condividi
EB
EDWINA BORG
1 year ago
Data di acquisto: 02/06/2023
Ciò che EDWINA BORG ha detto su Real Insurance:
The consultant was polite and he explained everything very clearly, easy to understand what he was saying.
CX
Real Insurance
1 year ago
Hi Edwina,
We are happy to hear that you have been left feeling satisfied with throughout your time with Real Insurance and of the service that you received when speaking with our team member.
Thank you for sharing your experience with us, we really appreciate it.
Kind regards,
Alisa
Recensioni del prodotto
To me, I gave this score because , although I have a funeral insurance, which I am going to cancel I thought that it wasn't enough for our children
0
Condividi
TR
Tajinder Rai
1 year ago
Data di acquisto: 02/06/2023
Ciò che Tajinder Rai ha detto su Real Insurance:
Good it’s easy to do online
CX
Real Insurance
1 year ago
Hi Tajinder,
Thank you for taking the time to share your review with us.
We are glad to hear that setting up your policy through our user-friendly online portal was made easy and we appreciate you letting us know about your experience.
Kind regards,
Alisa
Recensioni del prodotto
It’s good than other companies
0
Condividi
Cliente fidato
1 year ago
Data di acquisto: 01/06/2023
Knowledgeable and experienced agent who was able to explain exactly what the insurance entailed. Exceeded my expectations.
CX
Real Insurance
1 year ago
Hi there,
It is an absolute pleasure to hear about your satisfaction relating to our service.
We have passed along your kind words to the agent who assisted you.
Kind regards,
Scott
Recensioni del prodotto
The policy was quite expensive but gives me peace of mind to know my pet is covered.
0
Condividi
Cliente fidato
1 year ago
Data di acquisto: 22/05/2023
Great service from the two people that l spoke with
They were both very professional and l was treated with respect and kindness
CX
Real Insurance
1 year ago
Hi there,
We are pleased to hear that you have enjoyed our service.
Thank you for sharing your experience with us, we appreciate your lovely feedback.
Kind regards,
Scott
Recensioni del prodotto
Great service Everything was explained to me in detail to what l asked questions about Totally recommend Real R Real insurance Thank you
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Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.