Dear Customer,
Thank you for leaving us a review and your feedback regarding your recent purchase. We are sorry to learn of any disappointment incurred on this occasion for you. Should customers experience any issues with items received, customers are able to contact us via our 'contact us' page on the website where our customer service team can assist further for customers. For any issues reported to us, we do investigate this fully for customers, which may require us to contact suppliers, manufacturers, couriers and other departments. We aim to resolve any issues as quickly as possible for customers.
We aim to provide an excellent level of service for customers
Kind Regards
Charlotte