A lot of information was left out that I should have been made aware of beforehand. As all estate agents they only work for their own profit they ultimately don't care about the seller or the buyer.
Customer Feedback Team
Cluttons
1 year ago
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
Fantastic service. Very speedy, helpful and knowledgeable. Particular thanks to Tom who went above and beyond to help.
Customer Feedback Team
Cluttons
1 year ago
Thank you Alison for taking your time to leave this lovely review. It's great to hear that the team and Tom were helpful and knowledgeable. I will make sure your kind words are passed on. We look forward to working together again int he future. Thanks again.
Very helpful and responsive, made it all very easy to get a place organised
Customer Feedback Team
Cluttons
1 year ago
Thank you Thomas for leaving this lovely review. I will make sure your kind words are passed onto the team in Islington. We wish you all the best in your new home. Thanks again.
I spoke to Cluttons (Tower Bridge ) in the summer of last year about selling a property. Unfortunately that did not work out and I switched over to letting it out. The whole team at Cluttons know thei
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Customer Feedback Team
Cluttons
1 year ago
Thank you very much Derrick for leaving this wonderful review. It's great to hear that the team were extremely knowledgeable as well as attentive to your needs. I will make sure your very kind words are passed onto the team in Tower Bridge.
Overall performed well but at the beginning an employee did not enclose documents for electronic signature, and later the employee did not respond to a request for an update on contract status and onl
Thank you for taking your time to leave us this review. It's great to hear that you were impressed with our service and that the team were fast and friendly. We wish you all the best in your new home.
Great service from the Letting Agent who let me view the flat and kept in touch with me throughout and particularly fantastic service from the property manager after I ran into a problem upon collecti
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Customer Feedback Team
Cluttons
1 year ago
Thank you Brendan or taking your time to leave this lovely review. it's fantastic to hear that you had great service from the team in Wapping. i will make sure your kind words are passed on. We wish you all the best in your new home.
I’ve been using Cluttons to let my property in N1 for years, and they consistently find excellent tenants, are efficient and reliable and bend over backwards to make things run smoothly. Can’t recomme
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Customer Feedback Team
Cluttons
1 year ago
Thank you very much Kelly for taking your time to leave this wonderful review. It is fantastic to hear that throughout the years our service has always been consistent, efficient and reliable. I will make sure your kind words are passed onto the team in Islington. Thank you once more and we look forward to working with you again in the future.
It's been over a month that we have moved in to our house, and the faulty refrigerator has still not been repaired. The property manager takes days to respond, every service is horribly slow and no re
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Customer Feedback Team
Cluttons
1 year ago
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
Cluttons always responded in a timely manner and they were ready to help us wherever needed! The process was very smooth and we appreciate their professionalism and superb client services!
Customer Feedback Team
Cluttons
1 year ago
Thank you very much for taking your time to leave this lovely review! It's great to hear that your experience with Cluttons has been smooth and professional. I will make sure your very kind words are passed onto the team in Hyde Park.
