Thank you for leaving this great review. I will make sure that your kind words are passed onto Libby, Gemma and the team in Hyde Park. We wish you all the best in your new home.
Generally, I feel that experience is based on the people, Libby was excellent.
Customer Feedback Team
Cluttons
2 years ago
Thank you for leaving this wonderful review. It's great to hear that you had such a positive experience with the team and Libby in particular. I will make sure your kind words are passed to to Libby and the Hyde Park office. We wish you all the best in your new home!
After the signing of the contract they didn’t care and the misleading me about the apartment condition.
Customer Feedback Team
Cluttons
2 years ago
We are disappointed to hear your comments and we would be happy to discuss this further with you. Our email address is customerfeedback@cluttons.com.
In the meantime, we have completed a review of your feedback and can confirm that Cluttons have complied with all legal and regulatory requirements in relation to the matter and it is regrettable that the property did not have the services you wished
One of the poorest response times when it comes to service requests in my dealing with them. Agents and managers are non responsive to critical requests despite multiple follow ups and were only found
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Customer Feedback Team
Cluttons
2 years ago
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
Had a great experience with Cluttons especially with Libby, who works in Lettings department and Dominique who is in property management.
Ladies had been very useful and had put an extra effort to a
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Customer Feedback Team
Cluttons
2 years ago
Thank you for taking the time to leave this fantastic review. It's great to heat that you received professional and efficient service from Libby and Dominique. I will make sure your kind words are passed onto her and the rest of the team. Thanks again.
Alex Chapalain from the Shad Thames office was very professional and efficient. He always came back to our calls and willingly met us at the property at the times that suited us. A great expierience
Customer Feedback Team
Cluttons
2 years ago
Thank you Janine for leaving this lovely review. It's great to heat that you received a first class, professional and efficient service from Alex at our Tower Bridge office. I will make sure your kind words are passed onto him and the team. Thanks again.
Let's be frank! Moving home in London is a nightmare with estate agents first ignoring you but then all chasing you after you have already signed on the digital dotted line with a flat that is almost
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Customer Feedback Team
Cluttons
2 years ago
Thank you ever so much Barrington for taking the time to leave this fantastic review. It's great to hear that your experience has been smooth, professional and prompt. I will make sure your kind words are passed onto Niina, grant and the rest of the team. We wish you all the best in your new home. Thanks again.
Evie was very responsive showing the flat and helping us quickly secure the lease, great work.
Customer Feedback Team
Cluttons
2 years ago
Thank you Richard for leaving this lovely review. I will make sure your kind words are passed onto Evie and the rest of the team. We wish you all the best in your new home. Thanks again.
Clutton's personal representative, George was always charming prompt and efficient. He facilitated the sale with ease and tried to minimise all the usual setbacks and delays. many thanks
Customer Feedback Team
Cluttons
2 years ago
Thank you very much for taking your time to leave this very kind review. It's great to hear that George in particular was charming, prompt and efficient as well as the hearing that the sale went smoothly thanks to his efforts. I will make sure your kind words are passed onto George the team at Tower Bridge. Once again, thank you.
The agent went beyond the call of duty and this deal may not have been completed but for his efforts.
Customer Feedback Team
Cluttons
2 years ago
Thank you very much for taking your time to leave this lovely review. It's great to hear that you have had such a positive experience selling your property through Cluttons Tower Bridge and that the agent went above and beyond. I will make sure your kind words are passed onto the team at Tower Bridge. Once again, thank you.
