Hello, Thank you for bringing this to our attention. We sincerely apologize you spent a lot of your time waiting for the buses on your trip. Your comments are much appreciated and are valuable to help us improve our service for future guests.
We are continuing to plan and strategize bus departures throughout the 24 stops in San Francisco. If there are any questions or comments, do not hesitate to reach out at customercare@graylineofsanfrancisco.com.
We hope you can join us for another tour to rebuild your trust in our brand.
Sincerely,
Gray Line of San Francisco