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Gray Line San Francisco レビュー

評価
とても良い
サービス
4.6
/5
商品
4.4
/5

5

4

3

2

1

36

11

2

1

0

50

去年の評価数:

すべて( 1,012件)のレビューを表示中
SG
Señor José Humberto Orjuela Gongora
6 years ago
購入日: 17/09/2018
Señor José Humberto Orjuela GongoraのGray Line San Franciscoに関するコメント:
Buen servicio, el guía muy amable..
商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 17/09/2018
We booked our tour 3 days before. It asked which hotel we wanted to get picked up from so we clarified our hotel (The Stanford Court). Then it told us to send an email to confirm our booking, which I
...
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商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 02/09/2018
This was the worst tour experience I have ever had. We showed up early for our tour to Monterey on 9/2 and was told the tour was overbooked due to a computer glitch. I was also told that no one had my
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Remy
Gray Line San Francisco
6 years ago
Hello,

Thank you for taking the time to share your concerns. We sincerely apologize for the inconvenience you have experienced regarding the lack of notification for canceled tours. If you have not been given a refund, please contact us at your earliest convenience. We would like to resolve this as soon as possible. You may send us an email at customercare@graylineofsanfrancisco.com. Thank you. Sincerely, Gray Line of San Francisco
信頼できるカスタマー
6 years ago
I have contacted your customer service via the email you provided above and not gotten any response.
信頼できるカスタマー
6 years ago
I have already sent you an email to the address above confirming that I did not receive a refund and I got NO reply. What do you suggest I do now?
商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 16/09/2018
Arrive there on time before the shops opened. Driver, Randy, is good, professional and attentive. Will recommend to friends.
商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 15/09/2018
booked for 1530 tour did not show in there system when check in, even confirmed 72 hours prior.. Wish the tour was a bit longer than 1.5 hour, not enough time to enjoy and explore the park... Bus w
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0
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MY
Ms Lyudmyla Yanchyk
6 years ago
購入日: 10/09/2018
Ms Lyudmyla YanchykのGray Line San Franciscoに関するコメント:
Very easy, got a promotion code discount as well, very happy!
商品のレビュー

0
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MA
Mr Rizal Mohamed Ali
6 years ago
購入日: 10/09/2018
Mr Rizal Mohamed AliのGray Line San Franciscoに関するコメント:
The trip was canceled less than 24 hours before the booked journey, so obviously am not happy as our schedule and plans were all disrupted!!
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Remy
Gray Line San Francisco
6 years ago
Dear Mr. Rizal Mohamed Ali,

Thank you for taking the time to share your concerns. We sincerely apologize for the inconvenience you have experience regarding the late notification for canceled tours.

If you have been given a refund, please contact us at your earliest convenience. We would like to resolve this as soon as possible. You may send us an email at customercare@graylineofsanfrancisco.com.

Thank you.
Sincerely,
Gray Line of San Francisco
0
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ML
Mr Yeptain Leung
6 years ago
購入日: 10/09/2018
Mr Yeptain LeungのGray Line San Franciscoに関するコメント:
Tour guide was very helpful and made good recommendations on photo spots! Very smooth and comfortable driving too! Thank you Antonio!
商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 08/09/2018
They cancelled the tour and did not notify beforehand until I was picked up and taken to their office only to know it was cancelled. The least they could have done was inform me in the morning and not
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Remy
Gray Line San Francisco
6 years ago
Hello,

Thank you for taking the time to share your concerns. We sincerely apologize for the inconvenience you have experience regarding the late notification for canceled tours. If you have not been given a refund, please contact us at your earliest convenience. We would like to resolve this as soon as possible. You may send us an email at customercare@graylineofsanfrancisco.com.

Thank you.
Sincerely, Gray Line of San Francisco
0
共有
信頼できるカスタマー
6 years ago
購入日: 03/09/2018
Great driver with a lot of good knowledge. He helped us avoid traffic on our way back as well. Definitely enjoyed it!
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Gray Line San Franciscoについて
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.
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1835 Gaylord St, Denver, Colorado, 80206, United States
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当社の独立した賞は、カスタマーサービスのトップブランドを表彰するものです。受賞者は、お客様からの評価に基づいて決定されます。

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Gray Line San Franciscoについて
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.