Dear Mr. Rizal Mohamed Ali,
Thank you for taking the time to share your concerns. We sincerely apologize for the inconvenience you have experience regarding the late notification for canceled tours.
If you have been given a refund, please contact us at your earliest convenience. We would like to resolve this as soon as possible. You may send us an email at customercare@graylineofsanfrancisco.com.
Thank you.
Sincerely,
Gray Line of San Francisco