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Gray Line San Francisco レビュー

評価
とても良い
サービス
4.6
/5
商品
4.4
/5

5

4

3

2

1

36

11

2

1

0

50

去年の評価数:

すべて( 1,012件)のレビューを表示中
MW
Mr Gary Whitis
6 years ago
購入日: 08/09/2018
Mr Gary WhitisのGray Line San Franciscoに関するコメント:
Tour was very organized, Our guide was very informative. We have always had success with gray line tours throughout the country and this was no exception.
商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 07/09/2018
Service well
0
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MO
Ms Minna Oksa
6 years ago
購入日: 06/09/2018
Ms Minna OksaのGray Line San Franciscoに関するコメント:
If you are not going to Aquarium in Monterey, the stop there is far too long, there is not much to see. Carmel is so lovely, that 1 hour stop there is too short.
商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 06/09/2018
The trip was very good and the driver/guide knowledgable. There was a large time gap between the Alcatraz tour and heading to Muir Woods - 4 hrs. Timing was the only issue - on line it stated tour w
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0
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MB
Mr David Bradley
6 years ago
購入日: 05/09/2018
Mr David BradleyのGray Line San Franciscoに関するコメント:
I had wanted to visit Monterrey, Carmel and 17 mile Drive for years. Thfe trip fully lived up to expectations. The driver was courteous, knowlegeable and helpful. I really enjoyed the scenery and visi
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0
共有
信頼できるカスタマー
6 years ago
購入日: 16/08/2018
Tour was cancelled initially by ourselves and then also by Grayline due to fires in the area - refund was never received. Customer services who initially advised refund within 5 working days are not r
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Remy
Gray Line San Francisco
6 years ago
Hello,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you are experiencing for the delayed response. Please contact us at tours@graylineofsanfrancisco.com at your earliest convenience. We are short-staffed and are continuing our efforts to respond to all refund inquiries in a timely matter.

Thank you for taking the time to leave your feedback.
Sincerely,
Gray Line of San Francisco
信頼できるカスタマー
6 years ago
I have been contacting you via email on a regular basis for over a month now - my emails are being ignored. NO REFUND HAS BEEN RECEIVED The lack of response is unacceptable and "staff shottage" is a very poor excuse. Your service is unsatisfactory
商品のレビュー

0
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MG
Mrs Sylvanie Guilloux
6 years ago
購入日: 02/09/2018
Mrs Sylvanie GuillouxのGray Line San Franciscoに関するコメント:
Horrible experience : I calked 3 times and i waited 2h in front of the street. The driver never Showed up.
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Remy
Gray Line San Francisco
6 years ago
Dear Mrs. Sylvanie Guilloux,

Thank you for sharing your feedback, we appreciate you for bringing this to our attention. Hotel pickups are scheduled with a staff member after your preferred tour date is confirmed. Upon confirmation for a hotel pick up, instructions from one of our staff members should have been relayed to you by email or phone.

We sincerely apologize for the inconveniences you have experienced. We would like to know more about the driver that did not show up to meet you at your hotel.

Sincerely, Gray Line of San Francisco Team
MG
Mrs Sylvanie Guilloux
6 years ago
I sent an email at customercare@graylinesanfrancisco.com september 3rd. Up to now I had no answer.
商品のレビュー

0
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MS
Mr kurt stickler
6 years ago
購入日: 03/09/2018
Mr kurt sticklerのGray Line San Franciscoに関するコメント:
Booking this tour was simple...
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Remy
Gray Line San Francisco
5 years ago
Hello,
Thank you for taking the time to share your feedback. We appreciate the comments after making your purchase on our website.
商品のレビュー

0
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MH
Mr Christopher Halls
UK
6 years ago
購入日: 02/09/2018
Mr Christopher HallsのGray Line San Franciscoに関するコメント:
the tour on the bus itself was good the driver going over to Sausalito was excelent fun my issue is value for money in my opinion you can't use the bus enough v the cost.as it starts 9 and finished 5
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0
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MH
Mr James Hulbert
Maryville, TN
6 years ago
購入日: 17/06/2018
Mr James HulbertのGray Line San Franciscoに関するコメント:
I made reservations for the SF city tour and Alcatraz tour in Feb 2018 for a tour June 17th. Emailed confirmation 5 days prior as directed. Got email 2 days prior to tour, we're sorry, your reservatio
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Remy
Gray Line San Francisco
6 years ago
Dear Mr. James Hulbert,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience for the delayed response after you have received a cancellation notice. Please contact us at tours@graylineofsanfrancisco.com at your earliest convenience. We are short-staffed and are continuing our efforts to respond to all refund inquiries in a timely matter. Thank you for taking the time to leave your feedback.

Sincerely, Gray Line of San Francisco
0
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Gray Line San Franciscoについて
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.
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Gray Line San Franciscoについて
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.