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Gray Line San Francisco レビュー

評価
とても良い
サービス
4.6
/5
商品
4.4
/5

5

4

3

2

1

36

11

2

1

0

50

去年の評価数:

すべて( 1,012件)のレビューを表示中
信頼できるカスタマー
6 years ago
購入日: 13/08/2018
Very easy to book the tour
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Remy
Gray Line San Francisco
6 years ago
Thank you for your feedback, it is much appreciated.
商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 07/08/2018
Après avoir eu un souci car Gray Line avait déplacé notre excursion au jour de notre départ, une solution a été trouvée rapidement. Merci de votre réactivité.
商品のレビュー

0
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ML
Mr Keith Lucas
6 years ago
購入日: 04/08/2018
Mr Keith LucasのGray Line San Franciscoに関するコメント:
After buying 4 tickets on 8/2 for the Muir Woods & Sausalito tour on-line for Saturday 8/4 at 1. I received an e-mail indicating my time was switched to 3. After multiple emails as instructed to get
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Remy
Gray Line San Francisco
6 years ago
Dear Keith,

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you have experienced. At your earliest conveniences, please contact us at customercare@graylineofsanfrancisco.com for us to look into your reservation and offer a refund for this booking. We hope you can join us on another tour for a chance to build the trust in our brand.
Sincerely,
Gray Line of San Francisco Team
商品のレビュー

0
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MM
Mr GUILLERMO MULET
6 years ago
購入日: 03/08/2018
Mr GUILLERMO MULETのGray Line San Franciscoに関するコメント:
Easy booking and great tour. Knowledgeable guide added to the experience with his historical accounts and explanations. Comfortable bus and seats. Pick Up location very close to our hotel on Union
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Remy
Gray Line San Francisco
6 years ago
Hi Guillermo,

Thank you for taking the time to share your feedback. Your valuable comments are much appreciated and will help us to continue to provide the best tours for future guests.

We hope to see you again on your next visit to Northern California.
Sincerely,
Gray Line of San Francisco
商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 05/08/2018
Eine wirlich schlecht organisierte Sightseeingtour ! Es ist das (ohnehin überteuerte) Geld nicht wert. 2 kinder + 2 adults 208 € für 2 Tage. Wenn Ihr im Reiseführer die zu besichtigenden Orte euch
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信頼できるカスタマー
6 years ago
購入日: 11/08/2018
Booking was easy. Helpful check in staff. Driver was knowledgeable and drove very safely on a challenging road.
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Remy
Gray Line San Francisco
6 years ago
Hello,

Thank you for taking the time to share your feedback. Your valuable comments are much appreciated, and we hope to see you again on your next trip to Northern California.
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0
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信頼できるカスタマー
6 years ago
購入日: 10/08/2018
We got left behind by the bus driver at salsalito. We were late maybe 2minutes. We had to come back to the downtown by ourselves.
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Remy
Gray Line San Francisco
6 years ago
Hello,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you have experienced.

We understand that circumstances arise from coffee lines, bathroom lines, or additional setbacks. When there is a bus with other passengers on board that returned on-time, It is not fair to penalize them by stalling a bus behind for a group that did not follow the driver-rules.

While we do not want anyone to be left behind, we also stress the importance of being on time.

If you would like to express additional comment or concerns from your tour, do not hesitate to reach out by email at customercare@graylineofsanfrancisco.com.

Sincerely,
Gray Line of San Francisco
1
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信頼できるカスタマー
6 years ago
購入日: 07/08/2018
Nice bus, driver was good too
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Remy
Gray Line San Francisco
6 years ago
Thank you for your feedback, it is much appreciated.
商品のレビュー

0
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信頼できるカスタマー
6 years ago
購入日: 09/08/2018
Informativ
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Remy
Gray Line San Francisco
6 years ago
Thank you for the positive comments, we hope you enjoyed the tour.
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0
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ML
Mrs Rosemary Lake
6 years ago
購入日: 02/08/2018
Mrs Rosemary LakeのGray Line San Franciscoに関するコメント:
Full bus well managed only inorovement would have been the weather
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Remy
Gray Line San Francisco
6 years ago
Dear Rosemary,

It was a pleasure having you as our guest on the Monterey, Carmel & The 17-Mile Drive tour. Your feedback is much appreciate and we hope to continue to offer organized tours for future guests. We are sad to read you did not experience better weather conditions during your visit.

We hope to see you again on your next visit to Northern California.
Sincerely,
Gray Line of San Francisco Team
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0
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Gray Line San Franciscoについて
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.
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Gray Line San Franciscoについて
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.