Partyrama レビュー

Thank you for your comments. We have received the returns items, and refunded the goods accordingly. We do not cover the cost of return postage unless items are damaged or faulty. This order was delivered in line with the advised delivery date. Kind Regards Clare - Customer Services

Thank you for your feedback. We fill these with grade A helium from BOC gasses which is 99% pure with 1% impurity, due to this is very unusual for helium compatible balloons not to float for the stated times. Latex balloons are porous and have an average flotation time of around 6-8 hours depending on the size of the balloon and room temperature. Foil balloons have a much longer float time because the balloons are completely sealed. We do state the float times on the helium cylinder box instructions and the cylinder itself, we also advise to inflate the balloons 1-2 hours before the party/event. Thank you and sorry for any inconvenience. Kind Regards Clare - Customer Services

Thank you for reaching out to us. We are sorry you are disappointed with this item. The item should fill: - 30 x 9” Latex Balloons or; - 16 x 11” Latex Balloons or; - 12 x 12” Latex Balloons or; - 14 x 18” Foil Balloons Unfortunately there was no balloons purchase on your order, so we are unable to guarentee the quality or size of the balloons. We hope this information is helpful for any future events planned. Thank you and sorry for any inconvenience caused. Kind Regards Clare - Customer Services