Thank you for taking the time to share your feedback. We are truly sorry to hear about the delay you experienced with your flight and the impact it had on the start of your holiday. We understand how frustrating it can be to lose precious time due to unforeseen circumstances.We are glad to hear that, despite the initial setback, you enjoyed your stay at the Duke of Richmond and appreciated the breakfast and friendly service from the staff. Your comments are valuable to us, and we have shared them with the relevant teams.Once again, thank you for your feedback. We hope to have the opportunity to assist you with your future travel plans.
