Would've given 5 stars but on our arrival at the hotel (which was much later than expected due yo flights being late due yo bad weather. Which I know its nobody's fault as weather cannot be predicted)
Good offer at front end but forget customer service at the after sale. Wanted to discuss some upgrades but a totaly different story once you have booked ( basicaly CI is not interestd)
Claire
Channel Islands Direct
1 year ago
Thank you for providing us with your feedback. We are disappointed you were unhappy with the level of service offered after you had made your booking. This is not our usual standard of service and we apologise for this. Please be assured that your comments will be shared with the relevant staff members to ensure that this does not happen again, and we hope you will consider Premier Holidays when making future travel plans so that we may have the opportunity to restore your faith in our services. Thank you again for taking the time to contact us.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
