When I didn’t put down the correct mailing address versus the shipping address, they actually called me to make sure that they had everything correct. And then they sent it out that day.!
Pam
SME Inc. USA
7 months ago
Thank you for your positive feedback! We are very proud of our customer support team, especially when they go above & beyond in this particular manner, to ensure accuracy and speedy delivery. This is naturally a contributing factor to our recently-received Platinum Trusted Service award.
商品のレビュー
Different sizes which I really needed. The doctor recommended this company because of the extra small ones that they had compared to other companies.
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SC
Scott
Harrison Arkansas
7 months ago
購入日: 22/01/2024
ScottのSME Inc. USAに関するコメント:
Has the best relief for back pain. Strength is 10% menthol the highest you can find on the market
Pam
SME Inc. USA
7 months ago
Thank you for your feedback, Scott! Back pain can be so debilitating. We're thrilled to hear that STOPAIN® CLINICAL Pain Relief Gel has been delivering effective pain relief.
**When you place your next order with us, please give me a heads-up -- I'll make sure to add some extra Stopain samples to your box -- Great for travel or on-the-go applications, or to share with your friends/family.
Thank you for your business and we hope to serve you again in the near future. :)
- Pamela Rouen pam@smeincusa.com
商品のレビュー
Reasonable prices that I've found
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信頼できるカスタマー
7 months ago
購入日: 22/01/2024
Good purchasing process; ships timely. Website easy to navigate.
Pam
SME Inc. USA
7 months ago
Thank you for your positive feedback. Our team always strives to get 5 stars, and we're sorry to see we missed the mark on your recent order. I understand you were not satisfied with the quality of a recent order of foam Valutrode electrodes. Have you tried our SME Supertrodes? Our team will reach out to coordinate a sampling effort with you.
商品のレビュー
Poor quality; lose adhesives after 2 or 3 uses. Lead wires are very thin and easily separate from the electrode which renders it useless.
Solid product at fair price
Solid product at good price point.
Quality product; reasonable price
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ET
EAST CAROLINA UNIV - ATHLETIC TRAINING
7 months ago
購入日: 18/01/2024
EAST CAROLINA UNIV - ATHLETIC TRAININGのSME Inc. USAに関するコメント:
Great service! Would recommend
Pam
SME Inc. USA
7 months ago
Thank you for your positive review, Kelsey; it really motivates our team! We are so grateful for your continued business. If there's anything we can do to better serve you and the athletic training crew at ECU, please don't hesitate to ask. We are here for you :)
Enjoy your day!
商品のレビュー
Love these needles. They are great!
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信頼できるカスタマー
7 months ago
購入日: 17/01/2024
Loved how quick the response was
Pam
SME Inc. USA
7 months ago
We strive to provide FAST + friendly service to our clients, so it's really encouraging to hear that we #CrushedIt with your recent order. Thank you for your positive feedback, and we look forward to serving you again real soon. :)
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信頼できるカスタマー
8 months ago
購入日: 03/01/2024
The process to order is simple, and shipping is quick!
商品のレビュー
Great customer service, with great prices!
1
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信頼できるカスタマー
8 months ago
購入日: 13/12/2023
I am very happy with the whole experience. Very professional group of people that have helped us tremendously.
Pam
SME Inc. USA
7 months ago
You're making us blush!
商品のレビュー
Great product works as intended. This is a premium product compared to what we were using before.
Same product as above same review.
Same product as above same review.
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MM
MOVE WITH MARY
8 months ago
購入日: 21/12/2023
MOVE WITH MARYのSME Inc. USAに関するコメント:
The ordering process was simple and the shipment was so fast! The website is easy to navigate and the welcome package was a pleasant surprise!!
Pam
SME Inc. USA
7 months ago
Thank you for your positive feedback, Mary! We love that you were surprised by our "Welcome to SME" kit; our favorite way to give back and onboard our new clients. It's our team's mission to provide a fast, accurate, and delightful experience to our clients. Thank you for your business, and we look forward to serving you again soon!
商品のレビュー
All my clients love these poles!
Perfect for taller people!
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UU
undefined undefined
9 months ago
購入日: 17/11/2023
undefined undefinedのSME Inc. USAに関するコメント:
Great customer service.
4
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SL
Starkville Peak Performance LLC
10 months ago
購入日: 08/11/2023
Starkville Peak Performance LLCのSME Inc. USAに関するコメント:
SME Inc. USA has been extremely easy to communicate with and their timeliness has been excellent! As a start up clinic, they provide quality equipment and supplies at affordable prices compared to oth
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商品のレビュー
Too flexibile compared to seirin needles but no other complaints. Their flexibility can cause issues when initially penetrating the epidermal layer especially when there is severe inflammation or musc
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.
