Thank you very much for taking the time to give us your feedback.
We are very happy that you were pleased with the service you received from Bakerdays and it was great to read your comments.
In your feedback you mentioned that your cake was damaged. We do pack our cakes really well and have done a lot of tests on the packaging to ensure it protects the cake during transit. I am very sorry that on this occasion, it was not successful. Please do not hesitate to contact us if this happens in the future and we can look at a resolution for you.
We hope your experience has not discouraged you from using our service in the future and if you would like to place an order, please email me on kim@bakerdays.com and I will give you a discount code to use
We value all feedback, positive and negative, as it helps us to grow and develop to provide the best service we can to our customers, so thank you again for your time.
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If there is anything I can help you with in the future, please do not hesitate to contact me by email on kim@bakerdays.com or on 01623 867160.
Kind Regards
Kim Talbot
Customer Service Advisor
Bakerdays
