Guilbert's Chocolates 리뷰

Thank you glad you enjoy our products . We always aim to please

Thank you for your kind review

Hi, All parcels are sent first class Royal Mail to keep costs as low as possible for our customers, therefore tracking isn't available. Due to all the ongoing postal strikes, parcels are being delivered slower than ever and this is unfortunately out of our control. We hope your products arrive soon.

Glad you like our products. Thank you for taking your time to leave a review for us.

Thanks for the review !!

Thanks for the review. Glad to see you were happy with our service

HI, As we've replied to you via response to your email, our hours on our website are our working hours for online services. The shop has been closed for 3 years due to lack of footfall after the pandemic and surrounding road closures, it is unfortunately unfeasible for us to be open at the moment. We are always present in the adjoining factory while we work on online orders and are more than happy to serve at the trade door or arrange call and collect orders.

Thank you for your review, returning customers are always appreciated!

Hi, With the ongoing postal strikes, parcels are taking longer than ever to arrive and our review emails are sent out by an automated 3rd party so we have no control over you receiving the email. We hope your items arrive soon.

Thank you for taking the time to leave a review. So glad you like our chocolates!