Putting my PI insurance in place was straightforward and the people I dealt with by email were very helpful. Have only just put insurance in place but excellent so far.
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14 years ago
구매일: 02/06/2010
Very friendly and obviously knew their products well, advice excellent .
Quotation e mailed within minutes,and then questions answered clearly on subsequent phone call.
Quotation cheapest out of thre
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14 years ago
구매일: 01/06/2010
The charming lady who took my call was very helpful and knowledgeable. She was friendly and warm and sounds ever so cheerful. Certainly a great credit to the firm.
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14 years ago
구매일: 01/06/2010
Good service, informative and professional.
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14 years ago
구매일: 30/05/2010
Good website. Clear communications. Excellent service.
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14 years ago
구매일: 31/05/2010
good
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14 years ago
구매일: 31/05/2010
I found the website slightly frustrating in that it wouldn't allow me complete a field althought it prompted me to (employee cover) and therefore i couldn't complete my purchase online. Having said th
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Insurance Bee
Insurance Bee
14 years ago
We've looked into this and you’re right, our website is not as clear as it could be in this area – I’m sorry about the confusion it caused you.
Thankfully, we have a new website waiting in the wings, almost ready to go, and this issue is addressed in the new version.
So thank you for telling us about the problems you had and it was a pleasure speaking to you.
Vicky Pont
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14 years ago
구매일: 31/05/2010
I was treated with total professionalism.
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14 years ago
구매일: 31/05/2010
Generally good experience over years initial service. Prices and service offered satisfactory.
Of late, not at all acceptable in the communications/ customer care dept. Leaving messages that were not
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Insurance Bee
Insurance Bee
14 years ago
I’m really sorry about the difficulties you've had - there was a breakdown in communications from our end that should not have occurred.
We've taken this on board our (usually) tightly-run ship and will be doing our best to avoid the same thing happening again.
Thank you very much for your feedback and thank you also for sticking with us. We really do appreciate it.
Vicky Pont
