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Audenza 리뷰 | https://www.feefo.com/reviews/miafleur에 대한 고객 서비스 리뷰 | Feefo

모두 2,124개의 리뷰 보기

신뢰할 수 있는 고객

3 years ago

구매일: 17/02/2021

Excelkent service. Well packaged and great quality.

Sarah

Audenza

3 years ago

Hi, Thank you so much for letting us know. This is great to hear!

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Antonia James

3 years ago

구매일: 17/02/2021

Audenza에 대한 Antonia James의 의견:

Service was slow. Having made communication through emails initially, my fast response to their email was met by silence, until I managed to get them back again the following day!

Sarah

Audenza

3 years ago

Hi Antonia, Thanks so much for your feedback. I’m really sorry to hear that you feel our response time wasn’t quick enough on this occasion. We’re a small family run business and our customer team work standard office hours and we respond to all customer queries within 24 working hours. I have looked into this for you and can see that our replies to you were still within our 24hrs response time, though we were usually much quicker than this. Once again, my sincerest apologies if this didn’t meet your expectations, but hopefully this goes some way to explain. If you have any further queries, please do not hesitate to get in touch with us, we’re always happy to assist. Kind Regards, Sarah

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The item came in a small plastic pot, with very obviously a plastic trailing small plant. I have seen a very similar item on the Internet for £8.00 which is a lot nearer what it's actually worth. I wo

...

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Sarah

Audenza

3 years ago

Hi Antonia, Thank you so much for your feedback, though I’m am very sorry to hear you were disappointed with your item. We clearly state in our product description and photos that the product comes in a plastic pot: ‘The faux trailing Spanish moss comes in a black plastic pot (decorative gold pot not included).’ I’m sorry if you missed this, however. Though we do offer a 30 day returns policy, so you always have the option to return the faux plant instead if you may prefer to. I can see that you haven't contacted us about this directly about your disappointment with the item, so I will drop you an email now about this. Thanks again for your feedback and I look forward to speaking to you soon. Kind regards, Sarah

신뢰할 수 있는 고객

3 years ago

구매일: 17/02/2021

I love my lizard king. He was very carefully packed, very quickly despatched. I was sent updates about delivery and then a 1-hour slot on the day, which was really useful.

Sarah

Audenza

3 years ago

Thank you so much for your glowing review! We're so pleased to hear how happy you are :-)

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Gerry Hartin

3 years ago

구매일: 16/02/2021

Audenza에 대한 Gerry Hartin의 의견:

All good. Arrived within a couple of days. Packed in recycled packaging. Product as per the picture on the website.

Sarah

Audenza

3 years ago

Hi Gerry, Thanks so much for letting us know - this is great to hear! Also, we are continually trying to reduce our impact on the environment, so thank you for the positive feedback regarding our recycled packaging :-)

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Ian Lashford

3 years ago

구매일: 16/02/2021

Audenza에 대한 Ian Lashford의 의견:

Excellent unique pieces .Superb communication and fast delivery .very fair prices

Sarah

Audenza

3 years ago

Hi Ian, thank you so much for your glowing review! It makes our day to read feedback like this and we really appreciate you taking the time to leave a review. Thanks again! :-)

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Julie Machin

3 years ago

구매일: 16/02/2021

Audenza에 대한 Julie Machin의 의견:

Very clear website and good feedback and communication about the order and delivery

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback, Julie - we love reading comments like this! :-)

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Victoria Anderson

3 years ago

구매일: 11/02/2021

Audenza에 대한 Victoria Anderson의 의견:

Perfect addition to my home and absolutely love the post card it came packaged with. This is now in a frame in my dressing room!

Sarah

Audenza

3 years ago

Thanks for the feedback on our postcards, Victoria! We add these to orders to provide an extra touch and is our way of showing that we really appreciate every customer that chooses to shop with us. It makes our day to hear that you liked it so much that it's now framed in your home :-)

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신뢰할 수 있는 고객

3 years ago

구매일: 11/02/2021

They are beautiful! Can't wait for an opportunity to show them off to friends and family. Lovely design and colours. Fast delivery.

Sarah

Audenza

3 years ago

Thanks for letting us know how much you love your item, it means a lot to us! Hopefully the current situation will slowly start to improve and you will get the opportunity to show your fab glasses to your friends and family. In the meantime, take care and stay safe :-)

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Rachael Spence

Enniskillen

3 years ago

구매일: 15/02/2021

Audenza에 대한 Rachael Spence의 의견:

Excellent!

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback, Rachael - we love reading comments like this! :-)

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Craig Routledge

Worcester

3 years ago

구매일: 12/02/2021

Audenza에 대한 Craig Routledge의 의견:

Very easy to view & order, very rapid service

Sarah

Audenza

3 years ago

Hi Craig, Thanks so much for letting us know. This is great to hear!

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Audenza 관련 정보

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

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0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

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Audenza 리뷰

Copper Balancing Glass Tumblers | Set of 4Very pleased that the glasses were such god quality.이 상품에 대한 (11)개 이상의 리뷰상품 웹사이트 보기

Faux Potted Trailing Spanish MossThe item came in a small plastic pot, with very obviously a plastic trailing small plant. I have seen a very similar item on the Internet for £8.00 wh...이 상품에 대한 (3)개 이상의 리뷰상품 웹사이트 보기

King of the Lizards Four Candle CentrepieceThis item makes me laugh. Well made and more substantial than I expected.이 상품에 대한 (2)개 이상의 리뷰상품 웹사이트 보기

Emerald Green Glass Candle Holder이 상품에 대한 (2)개 이상의 리뷰상품 웹사이트 보기

Fitzgerald Deco MirrorFantastic piece beaut made이 상품에 대한 (1)개 이상의 리뷰상품 웹사이트 보기

Copper Balancing Glass Tumblers | Set of 4이 상품에 대한 (11)개 이상의 리뷰상품 웹사이트 보기

Gold 'Rock On!' HandPerfect addition to my home, love it and great quality이 상품에 대한 (94)개 이상의 리뷰상품 웹사이트 보기

Pink Martini Gin Glasses | Set of 4Beautiful design and looking forward to being able to use them.이 상품에 대한 (78)개 이상의 리뷰상품 웹사이트 보기

Gold 'Rock On!' HandSo cool 😎 would love more in this range이 상품에 대한 (94)개 이상의 리뷰상품 웹사이트 보기

Gold Octopus Four Candle CentrepieceLove the products this company sells! Suddenly unusual and great quality!이 상품에 대한 (32)개 이상의 리뷰상품 웹사이트 보기

Fabulous Faux Gold Palm TreeStunning products! Will buy again!이 상품에 대한 (3)개 이상의 리뷰상품 웹사이트 보기

Brass Birds Leg Side Table with Glass TopExcellent quality - and easy to assemble이 상품에 대한 (11)개 이상의 리뷰상품 웹사이트 보기

Feefo 리뷰는 어떻게 수집되나요?

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가짜 리뷰는 어떻게 처리하나요?