I will NOT be shopping with Nordgreen ever again. An absolute joke of customer service who are only concerned with themselves rather than helping the customer. If I could give zero stars, I would.
Customer Service Team
Nordgreen
11 months ago
Thank you for sharing your feedback. Upon checking, we were able to offer a resolution, however, we have not heard back from you. We have forwarded your feedback to the relevant team so we can improve the return process which we always strive to do. We appreciate your time.
Best regards,
The Nordgreen Team
제품 리뷰
Ordered a strap based on the size given in the product title only for it to arrive and discover it was half the expected width. Spoke to customer service and they said no refunds.
0
공유
PC
Paul Croft
Hull
11 months ago
구매일: 13/09/2023
Nordgreen에 대한 Paul Croft의 의견:
Service excellent, speed ok
제품 리뷰
The watch is beautiful and fits perfectly only down side are the hands which are the same colour as the dial very hard to see what time it is in certain light
0
공유
JS
John Sharman
11 months ago
구매일: 08/09/2023
Nordgreen에 대한 John Sharman의 의견:
I have requested a refund (which I believe has been agreed) because the watch is far too bulky. The watch has been returned as requested, but there is no sign of my refund and cancellation of the four
...
모두 읽기
Customer Service Team
Nordgreen
11 months ago
Thank you for sharing your feedback. Upon checking, we can confirm that we have processed your refund request and sent you a confirmation email on the 9th of October, which is within the timeframe stated on our website. We appreciate your time.
Best regards,
The Nordgreen Team x
제품 리뷰
The watch is far too bulky and has been returned according to your instructions, but you have not refunded my first payment, or cancelled the four further payments. Please let me know as soon as possi
...
모두 읽기
0
공유
KT
Kate Thomas
11 months ago
구매일: 16/08/2023
Nordgreen에 대한 Kate Thomas의 의견:
So sad...ordered a lovely watch for my 60th birthday. Unfortunately it was received by Evri but never delivered. A refund was made quickly and with little fuss which was a relief. But I really wanted
...
모두 읽기
Customer Service Team
Nordgreen
11 months ago
Thank you for sharing your feedback. We're really sorry for the negative experience. We have forwarded your feedback to our delivery partner and they would like to extend their apologies too. In the future, we recommend considering express delivery service. We appreciate your time. Have a wonderful day! x
Best regards,
The Nordgreen Team
제품 리뷰
Can't comment as sadly I never received the watch.
0
공유
신뢰할 수 있는 고객
11 months ago
구매일: 08/09/2023
Straightforward to order online - delivery as described.
제품 리뷰
Watch looks good - clear & easy to read dial and date. Very pleased with the product.
0
공유
신뢰할 수 있는 고객
11 months ago
구매일: 07/09/2023
Delivery and quality of goods exceeded expectations.
제품 리뷰
Very pleased with product ordered. Company easy to deal with.
0
공유
TP
Tim Prime
Edinburgh
11 months ago
구매일: 06/09/2023
Nordgreen에 대한 Tim Prime의 의견:
They are responsive and helpful.
제품 리뷰
Very happy with the watch so far.
0
공유
신뢰할 수 있는 고객
11 months ago
구매일: 03/09/2023
5 weeks since ordering. 2 different watches mis-delivered, then out of stock. Customer service polite but useless. Finally refunded. Never again.
Customer Service Team
Nordgreen
11 months ago
Thank you for sharing your feedback. We're really sorry for the negative experience. We can’t fix the past however, you have our commitment to improving the way we communicate especially for out-of-stock orders. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Best regards,
The Nordgreen Team
제품 리뷰
Undelivered on several occasions.
Delivery failure by logistics company then out of stock. I do not have this watch. Utter failure.
0
공유
신뢰할 수 있는 고객
11 months ago
구매일: 31/08/2023
Considered packaging and delivery to ensure a good customer experience - I cannot fault and very happy with the appearance and quality of my order.
제품 리뷰
Love the appearance and quality.
0
공유
신뢰할 수 있는 고객
11 months ago
구매일: 31/08/2023
Purchased as a gift. Nicely packaged. No other issues. Great product very happy
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading product designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading product designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
