We appreciate your review, and we apologize for the frustration you experienced. Your feedback is highly valued, and we are grateful that you brought this matter to our attention. Rest assured, we have promptly shared your comments with our fulfillment team. They will thoroughly examine the orders to ensure that the quality meets the expected standards. Thank you again for alerting us to this issue, and we are committed to addressing it promptly and effectively.
Best regards,
The Nordgreen Team