Thank you for your positive review, we will look into your comment regarding the design.
Although not common, some tablets may get stuck as some larger tablets can be the same dimension as the width of the tray compartment. In this case we would suggest speaking to your pharmacist to ask if a different brand/shape/size of this tablet is available.
If you would like to discuss this any further, please call our office where one of our team will be happy to speak with you.
Kind Regards,
Pivotell Ltd