Thank you for your feedback. We're sorry that you experienced a problem with the receipt of your messages and hope that the network operator resolved this for you. Further to our email contact, please keep us informed if you have any other issues with the network.
We take customer feedback very seriously so if there is something you feel is unclear in the instruction book please don't hesitate to call us to clarify, or feel free to suggest where this could be improved. We often incorporate upgrades and developments from customer suggestions.
With kind regards
Nicky Green
Pivotell