Firstly thank you for your fantastic feedback, it is very much appreciated.
We will have one of our customer service team contact you to arrange a convenient time for one of our engineers to replace the hand brake.
We offer a Large Front Storage Box - High capacity, water resistant, front shopping box for selected models including the Quingo Vitess. As a gesture of good will we will be sending this in the post to you free of charge.
One of our team will contact you shortly,
Kindest Regards,
Ben - Marketing team.