Hello. Firstly, thank you very much for your review. We are, however, disappointed to hear that you're unhappy with the service that you received. We always strive to deliver the very best service to our customers, so please accept our apologies that we have fallen below that standard on your order. Your order arrived with you on Friday following the order being placed on Tuesday. This particular item was in stock at one of our other branches, and thus unfortunately required an additional day to get to our distribution store. Please be aware that I have refunded you the difference in cost between our Express and Standard service as a result of this. Thank you.