Hello Julie,
Thank you for taking the time to leave your feedback.
I am sorry to hear you have encountered an installation issue.
Unfortunately, I wasn’t able locate any previous contact from you regarding this matter, therefore, we have not had the opportunity to assist.
Please be aware, before proceeding with your installation, it is vital our wall preparation guide has been closely and correctly followed to ensure you a smooth installation process. As long as our guide has been followed correctly, we are confident you will achieve maximum results.
If your wall possesses any texture or is exposed to extreme environmental conditions, this may cause an issue with your mural not adhering correctly.
Additionally, our knowledgable studio team are always on hand to offer guidance and answer any questions you may have regarding your mural.
If you would like to discuss this further, please don’t hesitate to contact us directly at info@wallsauce.com.
Best wishes,
The Wallsauce Team.
