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„AXA Health“ apžvalgos

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Rodomos visos 7,642 apžvalgos (-ų)
MJ
Mr James
2 years ago
Pirkimo data: 01/11/2021
Ką Mr James sakė apie AXA Health:
These constant requests for feedback for the most simple and basic claim procedures are annoying
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Online Response Team PPP
AXA Health
2 years ago
Hello Mr James, I am sorry to hear you have been left feeling this way. If you would like me to look into anything further for you please contact us directly www.axahealth.co.uk/makeacomplaint. Kind regards, Steph
Patikimas klientas
2 years ago
Pirkimo data: 01/11/2021
Supportive - helpful
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Online Response Team PPP
AXA Health
2 years ago
Hello, I am happy to hear you have had a easy and positive journey with us and have found us to be supportive and helpful. Thank you for leaving us your kind review. Many Thanks, Steph
MD
Mrs Dunn
2 years ago
Pirkimo data: 01/11/2021
Ką Mrs Dunn sakė apie AXA Health:
Excellent customer service. Claim settled efficiently. No complaints at all
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Online Response Team PPP
AXA Health
2 years ago
Hello Mrs Dunn, I am very happy to hear of the positive experience you have had with us during your claim. Thank you for taking the time to leave us your kind review. Many thanks, Will
Patikimas klientas
2 years ago
Pirkimo data: 01/11/2021
The speed of authorising the claim could have been much quicker
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Online Response Team PPP
AXA Health
2 years ago
Hello, Thank you for taking the time to leave us your feedback, I am very sorry to hear of the level of service you have advised of. If you would like us to look into anything for you. Please feel free to contact us directly on www.axahealth.co.uk/makeacomplaint and we can look to assist you further. Kind Regards, Will
Patikimas klientas
2 years ago
Pirkimo data: 01/11/2021
No Help when needed.
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Online Response Team PPP
AXA Health
2 years ago
Hello, Thank you for taking the time to leave us your feedback, I am very sorry to hear of the level of service you have advised of. If you would like us to look into anything for you. Please feel free to contact us directly on www.axahealth.co.uk/makeacomplaint and we can look to assist you further. Kind Regards, Will
Patikimas klientas
2 years ago
Pirkimo data: 01/10/2021
The were difficult to get hold of on the telephone. My initial claim was turned down and I had to supply more information before that was overturned. This was not helpful when I was feeling worried ab
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Online Response Team PPP
AXA Health
2 years ago
Hello, I am very sorry to hear of the delays you have experienced it getting through to us. We are experiencing an unexpected volume of calls, that we are actively working to resolve. I am sorry to hear you had issues at the start of your claim, but I am glad to hear we were able to resolve them. If you would like us to look into anything further for you. Please feel free to contact us directly at www.axahealth.co.uk/makeacomplaint. Kind regards, Steph
Patikimas klientas
2 years ago
Pirkimo data: 29/10/2021
Very helpful
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Rafay
AXA Health
2 years ago
Thank you for your review. I am glad your account manager was able to make the process as painless as possible and was helpful in setting up your plan. If you do need anything please reach out. Kind regards, Raf - The AXA Health Team
Patikimas klientas
2 years ago
Pirkimo data: 29/11/2021
Yes would recommend
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Rafay
AXA Health
2 years ago
Thank you for the review. I am glad you were explained everything and it was easy to understand. If you need anything else please do reach out. Kind regards, Raf - The AXA Health Team
Patikimas klientas
2 years ago
Pirkimo data: 01/10/2021
Nearly 2 hour call waits on hold to make claim, messages not returned, mistakes in payments - pretty poor all round.
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Online Response Team PPP
AXA Health
2 years ago
Hello, I am very sorry to hear of the delays you have experienced it getting through to us. We are experiencing an unexpected volume of calls, that we are actively working to resolve. I am also sorry to hear you have experinced issue with your claims. If you would like us to look into anything further for you. Please feel free to contact us directly on www.axahealth.co.uk/makeacomplaint. Kind regards, Steph
Patikimas klientas
2 years ago
Pirkimo data: 01/10/2021
All handled helpfully and professionally. Seemed efficient.
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Online Response Team PPP
AXA Health
2 years ago
Hello, Thank you for taking the time to leave us your kind review. I am happy to hear your claim process has been quick and positive for you. Many Thanks, Steph
Apie „AXA Health“
At AXA Health, we’re here to help you bring out your best self. That means a healthy you – reassured that you can access the clinical expertise you need, whenever you need it. It means a confident you – up-to-date on the latest health, lifestyle and fitness advice, and feeling fully supported in finding your own route to wellbeing. We’ve always aimed to make a real difference for our members. We were founded by doctors and hospitals working together to give more people better access to healthcare, and in the 80 years since, we’ve grown to become part of one of the biggest insurance groups in the world, with all the reassurance that brings. We’re the health partner you can rely on: at your side to motivate you, and in your corner to support you when you need it. It’s our job to help you find your healthy. What can we do for you today? axahealth.co.uk
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Apie „AXA Health“
At AXA Health, we’re here to help you bring out your best self. That means a healthy you – reassured that you can access the clinical expertise you need, whenever you need it. It means a confident you – up-to-date on the latest health, lifestyle and fitness advice, and feeling fully supported in finding your own route to wellbeing. We’ve always aimed to make a real difference for our members. We were founded by doctors and hospitals working together to give more people better access to healthcare, and in the 80 years since, we’ve grown to become part of one of the biggest insurance groups in the world, with all the reassurance that brings. We’re the health partner you can rely on: at your side to motivate you, and in your corner to support you when you need it. It’s our job to help you find your healthy. What can we do for you today? axahealth.co.uk