Hello,
Thank you for your feedback.
We are very sorry to hear this.Customer feedback is extremely important to us and we thank you for taking the time to contact us and allowing us to respond.
We are extremely sorry to hear that you are disappointed with the Cariad Pendant 3SCA012.
We do put the dimensions on the website for our customer information.If you click the item you want to purchase and scroll down the page, you will see that there is a tab with the measurements on.We have a 14 day No Quibble Return Policy and if you are disappointed in any way our customers can return their jewellery for a full refund
Please be assured of our best intentions at all times.