Thank you for taking the time to share a review. Please can you be a little more specific on your comment. The product you have reviewed was included free of charge with your order and I'm unsure how this can be classed as poor service.
ST
Sharon Thomas
2 years ago
These were paid for samples.
You charge a high price for small samples.
Atsiliepimai apie gaminius
Service could be a tad improved
Clare
Germaine de Capuccini
2 years ago
Thank you for taking the time to share a review. Please can you be a little more specific on your comment.
We include a selection of samples free of charge with orders and I'm unsure how this can be classed as poor service. We appreciate your feedback.
Nothing much to say apart from service could improve
Clare
Germaine de Capuccini
2 years ago
As someone who orders from us regularly I would be grateful of your further feedback to understand why you have given a low rating.
The product you have reviewed was included free of charge with your order and I'm unsure how this can be classed as poor service.
0
Bendrinti
Patikimas klientas
2 years ago
Pirkimo data: 08/08/2022
Purchased a gift but they placed it in with another family members order.
Ruined the gift surprise.
Orders were placed separate.
Clare
Germaine de Capuccini
2 years ago
Once again we apologise for this misunderstanding. As both orders were placed using he same email address the automation linked them together. I know you have already had a conversation with my colleague regarding this and we are sorry that there was no surprise when receiving your gift.
Using separate contact information will avoid this happening again another time.
Patikimas klientas
2 years ago
Different contact information was used.
Different e mail
Different name
Different payment method.
Ref recent phone order have asked for swan points.
E mail and messenger read and ignored.
Atsiliepimai apie gaminius
Have been Informed good to use.
Did not like this at all not for he.
Clare
Germaine de Capuccini
2 years ago
Thank you for taking the time to share your feedback. A selection of samples are included free of charge within your order to give you the opportunity to try the texture, scent and experience of using some new products. Like trying on new clothes some fit and some don't. You may prefer another of our eye creams.
0
Bendrinti
Patikimas klientas
2 years ago
Pirkimo data: 12/08/2022
Germaine always provide great delivery service and pack all my products extremely well.
Atsiliepimai apie gaminius
I use this twice a day and find it works well for me before I apply my Serum.
All my products are just great.However I was really shocked to see how few Samples I received for an order over £600. I don’t need a bag and am aware the Face Masks are more expensive as gifts but so
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Great! I really like this cream since my skin can get redness in the colder months.
Love it as it makes my eye area smooth and soft.A little goes a long way.
0
Bendrinti
Patikimas klientas
2 years ago
Pirkimo data: 10/08/2022
Great service and received the goods very quickly. Loved the samples of other products to try.
0
Bendrinti
Patikimas klientas
2 years ago
Pirkimo data: 29/07/2022
Great products that really help my skin. I’ve used Germaine for years and will always continue to do this. I always buy when you have good offers. However having spent a lot of money I really feel I s
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Atsiliepimai apie gaminius
Have used this for years. Great for soothing my skin before my other face products.
Love it. Makes my skin feel so soft and glowing. Fabulous product.
I use this in the Winter when my skin in prone to some redness due to the wind and rain.Really helps with this.
Soft Scrub works really well for me.Not at all harsh and a little goes a long way.
Makes my neck and décolletage area so smooth. I’ve used this for many years.
A super eye cream that sinks in really well.Makes my under eyes glow!
My all-time favourite Serum.I mix it with my So Delicate or Vit C+ Face Creams. Soaks I’m really well.
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Bendrinti
AF
Adama Fofana
2 years ago
Pirkimo data: 05/08/2022
Ką Adama Fofana sakė apie Germaine de Capuccini:
Lovely products for face, my face look so good.thank you
0
Bendrinti
Patikimas klientas
2 years ago
Pirkimo data: 03/08/2022
Ironically I ran out of my cleanser, toner & moisturiser at the same time. It was as straight forward as always to order these products.
I chose delivery with royal mail and arrived within 2 days. Ha
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Atsiliepimai apie gaminius
A great cleanser which I've continued to use for awhile
The best facial moisturiser I've tried.
I've used other brands such as, Clarins, Dermalogica, Elemis, Temple Spa and this is by far the best.
A really great product. A while ago I didn't use this for short time and my eye area craved this product so much!
Really worth it
0
Bendrinti
SL
Sylvia Lawler
Chorley
2 years ago
Pirkimo data: 31/07/2022
Ką Sylvia Lawler sakė apie Germaine de Capuccini:
Wonderful company. I received a special introductory discount on my first order, did not have to pay p&p and when the order came was delighted to find a variety of samples had been included. Such a
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Atsiliepimai apie gaminius
This smells wonderful and made my skin feel soft.
Very good if your skin is feeling dry.
Comments as before, see above.
I haven't tried this yet, but I'm sure it will be good.
Nice smell but I don't use eye creams.
Loved this product. My skin felt super clean after using this.
Haven't use this yet but I'm sure it will be good.
The rose hip oil smells gorgeous so it's a joy to use. Sinks in so your skin does not feel sticky. In the morning my skin feels soft and moisturised and looks plumper. A truly wonderful product.
Comments as above. Great product.
0
Bendrinti
Patikimas klientas
2 years ago
Pirkimo data: 31/07/2022
Great service. Quick delivery and keep you updated with everything
0
Bendrinti
TM
T MOORE
2 years ago
Pirkimo data: 13/07/2022
Ką T MOORE sakė apie Germaine de Capuccini:
Fantastic products and great customer service. Thank you
Germaine de Capuccini provide luxury, world-leading skincare to the professional spa and retail industries. Their award winning laboratories are responsible for innovating industry changing formulations and continually driving skincare science forwards. The retail products available from Germaine de Capuccini bring this advanced skincare technology out of the spa and into the home.
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Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
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Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Germaine de Capuccini provide luxury, world-leading skincare to the professional spa and retail industries. Their award winning laboratories are responsible for innovating industry changing formulations and continually driving skincare science forwards. The retail products available from Germaine de Capuccini bring this advanced skincare technology out of the spa and into the home.