Very professional, the documents within the E-Mail were excellent, well laid out and straight to the point.
I spoke with 2 different customer service personel andboth were very 'easy' and refreshing t
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0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 24/11/2010
Excellent service, good helpful staff
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 23/11/2010
I received a quote approximately 6 months ago by email. When I was finally in a position to take up the insurance I was delighted that Blyth still had my details and were able to offer the insurance
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0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 19/11/2010
Service is efficient and effective. Staff are helpful and knowledgeable.
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 19/11/2010
As a broker they should be securing the best deal and this was proved not to be the case.
Insurance Bee
Insurance Bee
13 years ago
I’m really sorry for this mishap; there was a mistake in the renewal process for your policy which shouldn’t have happened. I do apologise. Having spoken with Mark who deals with your account, I understand that we have now been able to renew your policy at a competitive price while still ensuring the most suitable cover for your business.
Thank you for the feedback. We’ve reviewed our processes to make sure this doesn’t happen again.
Vicky Pont
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 16/11/2010
Initial contact was good,very quick response. The person I originally spoke to left, she had assured me it would take a day to get cover in place once she had received my proposal form. The person who
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Insurance Bee
Insurance Bee
13 years ago
I’m very sorry that the service you received from us wasn’t up to scratch. We didn’t manage the transition of someone leaving as well as we should have done.
Thank you for bearing with us, and for taking the time to leave us feedback from which we can learn.
Kind regards
Vicky Pont
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 18/11/2010
Blythe Valley & Insurance a good value company who processed my application quickly and saved me all the hassel of posting info back and forth.
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 15/11/2010
Hannah Tonge was very helpful and not at all pushy over the phone. She explained the policy clearly and was friendly and spoke in a language I could understand. She also sent the details and kept me
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