Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.
I apologise on behalf of everyone at Microbz and please know that your situation was an exception. As you can see on other reviews, we are known for our good customer service and caring deeply about our customers and our products.
We can’t fix the past but you have our commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team and I hope that next time you interact with us, we will meet your expectations.
Best wishes,
Amber