„Regatta Outlet“ apžvalgos

I am very sorry to hear that your Crossfell Trousers were too small, despite you ordering the same size that you have been happy with previously. Depending on the style of the product, sometimes the same size can have a completely different fit. Some trousers are cut closer to the body than other styles but I am unsure whether when you say you have had the same size as before, you mean the exact same Crossfell Trousers? If you would like to return the trousers to us then of course we will happily refund you and contact you regarding any requested exchanges. If there is anything else that we can help with, please don't hesitate to ask and we hope to hear from you again soon. Kindest Regards Jessica Greaves Regatta Customer Service Team

I assure you that our website is completely secure and all of our customer information is entirely safe. I understand your concerns though and I am very happy that you called our Customer Service Team to place the an order over the phone with us. I sincerely hope that you are pleased with your purchases, Mrs Jones. If there is anything else that we can help with, please don't hesitate to ask and we look forward to hearing from you again soon. Kindest regards Jessica Greaves Regatta Customer Service Team

I am sincerely sorry that your parcel was lost in transit - I understand that you must be very disappointed and we do apologise for any inconvenience caused. I assure you that we will investigate this matter fully with our courier to find out how this has occurred. I can see that you have spoken with one of our Customer Service Team yesterday regarding a resolution to the matter but if there is anything else that we can do to help, please don't hesitate to ask. Kindest regards Jessica Greaves Regatta Customer Service Team