Thank you for taking the time to provide feedback on the service we provided and whilst I am pleased to learn that the sale was handled professionally and in a satisfactory manner, I am disappointed that from your perspective, we did not quite deliver what was expected. Please be assured that we take all feedback seriously, value your comments and will learn from the information. I am sure you will appreciate that there are occassions where internal moves are required, both for the development of the individuals and for the needs of the business. Thankfully as an organisation we are blessed with having very low levels of staff turnover at management level and the current manager has been with Romans over 12 years and worked at the Crowthorne branch for a number of years earlier in his career. Once again, thank you for your comments and I sincerely hope we may be of service again in the future.
Tony Gibson
Director, Residential Sales
