Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Romans Atsiliepimai | Klientų aptarnavimo atsiliepimai apie https://www.feefo.com/reviews/romans | „Feefo“

Rodomos visos 1,978 apžvalgos (-ų)

Mr Garrad

southsea

7 years ago

Pirkimo data: 02/08/2017

Ką Mr Garrad sakė apie Romans:

very good very quick in service less than a week from start to finish

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Patikimas klientas

7 years ago

Pirkimo data: 31/07/2017

The surveyor (Colin Pryke) took the time to discuss both before and after the survey. This ensured that my concerns and questions were addressed. His findings and recommendations were clearly describ

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Miss Sido

7 years ago

Pirkimo data: 08/08/2017

Ką Miss Sido sakė apie Romans:

We are renting a property in Bagshot. Very good communication, excellent customer service and solving problems. They are professionals. Big thank you for Sarah,Amy and Tania. I would highly recommend

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Richard O'Neill

Romans

7 years ago

Thank you very much for your kind words which I will pass on to our Camberley team, I hope you have a very enjoyable tenancy in your new home, Kind Regards, Richard O'Neill, Regional Lettings Director

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Patikimas klientas

7 years ago

Pirkimo data: 03/08/2017

The Romans team guided me through my flat purchase and were always available to answer any queries I had. A special thanks to Dan Hill and Alison Savva. i would definitely recommend Romans .

Scott Caudwell

Romans

7 years ago

Thank you for your very positive review of the Aldershot team and in particular Daniel Hill and Alison

Savva.

They work very hard to try and ensure they deliver the best possible service to their clients and I am glad to hear that you found dealing with Romans a positive experience.

Enjoy life in your new flat!

Regards

Scott Caudwell

Senior Manager

Romans

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Mr & Mrs Nobbs

Whitefriars, 58 The Avewnue, Camberley

7 years ago

Pirkimo data: 03/08/2017

Ką Mr & Mrs Nobbs sakė apie Romans:

Romans, Camberley, is a professional and customer centred office. We were always treated with friendliness and respect. We never felt that they had 'taken over' our home. We were always kept up to

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Patikimas klientas

7 years ago

Pirkimo data: 03/08/2017

Could have been more communication during the sale and they shouldn't have been so excited that we'd sold as the sale was due to the death of a family member. 3 calls to congratulate us on exchange of

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Scott Caudwell

Romans

7 years ago

Thank you for your positive review on the team at Romans Aldershot and we take on board your feedback regarding the circumstances of the sale.

The team are always enthusiastic and delighted when a sale completes and we deliver the desired result for our client but we take your point about being perhaps over enthusiastic on this occasion.

Thanks again for the feedback and taking the time to complete a review and if we can help again in the future we would be delighted to work with you again

Kind regards

Scott Caudwell

Senior Manager

Romans

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Patikimas klientas

7 years ago

Pirkimo data: 03/08/2017

Overall we have been pleased with the service from Romans, they sold our house no problems and have a dedicated chain follow up team for post-sales support. Had had a bit of frustration with chain com

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Scott Caudwell

Romans

7 years ago

Thank you for taking the time to complete a review on your experience with Romans Aldershot and we hope you are enjoying life in your new home!

We are sorry for any communication issues regarding the chain as we always strife to provide as much feedback and updates throughout the process but at times it is equally frustrating for us when we are reliant on updates form other parties involved in the chain.

Thanks again for the feedback and we are delighted to have delivered a result with the house sale that you were happy with and we wish you all the best in your new home.

Kind regards

Scott Caudwell

Senior Manager

Romans

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Mr John

7 years ago

Pirkimo data: 26/07/2017

Ką Mr John sakė apie Romans:

Lack of customer care, returning calls on when promised, not the following week

John Sumner

Romans

7 years ago

Thank you for your comment and I apologise for any problems you may have experienced. Please contact me as I would like to attempt to resolve this with you directly. Ensuring our customers have a good experience with Romans is important to me, my team and to the Romans Group and on the occasion that someone may feel they have not enjoyed their experience I would like to attempt to understand why. My contact details are jsumner@romans.co.uk or 0118 9538715, Kind regards, John Sumner Regional Lettings Director

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Mr Salmon

7 years ago

Pirkimo data: 26/07/2017

Ką Mr Salmon sakė apie Romans:

It's was all good save for the fact I was told the curtains were staying at the property yet on arrival they were gone with previous tenant.

Richard O'Neill

Romans

7 years ago

Thank you for your comments and the positive feedback, I am sorry to hear that there was an issues regarding the curtains which I understand has been resolved, please do not hesitate to contact me or our Fleet team should you have any further problems, Kind Regards, Richard O'Neill, Regional Lettings Director

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Patikimas klientas

7 years ago

Pirkimo data: 26/07/2017

Not professional in all aspects. The managing agent does not answer my emails, nor phone calls and the inventory company they use has made so many errors that I could not list them all. I made a huge

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John Sumner

Romans

7 years ago

I am sorry to hear you are disappointed with Romans and I would like to understand what has happened. We have formal complaint channels to resolve problems, so I would appreciate it if you would contact me directly to discuss your experience. I can be contacted on 0118 9538715 or jsumner@romans.co.uk I will await to hear from you.John Sumner, Regional Lettings Director

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Negavote kvietimo palikti atsiliepimą?

Apie „Romans“

Romans – Award winning Estate Agency and Lettings Agency. With almost 30 years’ experience in Berkshire, Buckinghamshire, Hampshire, Middlesex, Oxfordshire and Surrey, we offer expert help with all your property needs – from selling or letting your property to helping you find your perfect home to buy or to rent.

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01344 753218

Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 3GZ, United Kingdom

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Kodėl verta pasitikėti „Feefo“ atsiliepimais?