Good Afternoon,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Laura - Turtle Mat
Atsiliepimai apie gaminius
Love it though would love it more if the gulls were rotated 90*
0
Bendrinti
Patikimas klientas
2 months ago
Pirkimo data: 30/06/2024
Arrived promptly and well packaged
Laura
Turtle Mat
2 months ago
Good Morning,
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Laura - Turtle Mat
Atsiliepimai apie gaminius
Good quality mat, easy to clean and looks nice!
0
Bendrinti
MB
Mrs Karen Barriskell
Cheltenham
2 months ago
Pirkimo data: 30/06/2024
Ką Mrs Karen Barriskell sakė apie Turtle Mat:
Always impeccable. Fast efficient ordering, excellent product range.
Laura
Turtle Mat
2 months ago
Hi Karen,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
This means a lot to us.
Kind Regards,
Laura - Turtle Mat
Atsiliepimai apie gaminius
Fabulous mats. I now have three of them. I love the stylish look as well as being really practical and hard wearing.
0
Bendrinti
Patikimas klientas
2 months ago
Pirkimo data: 30/06/2024
My purchase arrived more quickly than expected
Atsiliepimai apie gaminius
I'm very disappointed with my slate stripe runner. I followed the instructions and machine washed it before use, but as a result the pile of the mat has come out very uneven. My other gripe is that th
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Laura
Turtle Mat
2 months ago
Good Morning,
Thanks for taking the time to write a review.
I'm sorry to hear you feel like the colour doesn't match the website and the mat hasn't washed very well.
I am the contact for Turtle Mat and I can't see any details that the issue has been raised with us. If you could kindly allow us opportunity to discuss and put things right for you by emailing info@turtlemat.co.uk I would appreciate it.
Kind Regards,
Laura - Turtle Mat
0
Bendrinti
Patikimas klientas
2 months ago
Pirkimo data: 30/06/2024
Delivery for two matts
Atsiliepimai apie gaminius
Good quality
0
Bendrinti
MP
Miss Jessie Pownall
Upton Wirral
2 months ago
Pirkimo data: 30/06/2024
Ką Miss Jessie Pownall sakė apie Turtle Mat:
It took over a week to arrive
Laura
Turtle Mat
2 months ago
Hi Jessie,
Thanks for taking the time to write a review.
I am sorry to hear your order took slightly longer to be delivered to you but it's great to hear it's now arrived and I hope you love your mat.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Laura - Turtle Mat
Atsiliepimai apie gaminius
This is my 3rd purchase of cape cod mats. The previous 2 are still looking good after 5 years.
0
Bendrinti
MD
Mrs S Dean
Warwick
2 months ago
Pirkimo data: 30/06/2024
Ką Mrs S Dean sakė apie Turtle Mat:
Easy to use website and fast processing and speedy delivery.
I wish all companies were as efficient.
Atsiliepimai apie gaminius
Buying online was easy and uncomplicated.
I have had turtle mats in the past and they are marvellous.
This time not only are they so useful and practical, they are beautiful as well. Several friends h
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0
Bendrinti
Patikimas klientas
2 months ago
Pirkimo data: 30/06/2024
It took time to get them to agree to pay postage for the refund
Laura
Turtle Mat
2 months ago
Good Morning,
I am sorry to hear you were unhappy with the colour of your mat. The Fawn mat changed colour in early 2023 and is now a slightly darker shade as seen on the website.
As mentioned on email, once we receive the mat back we will process a full refund for you.
If you have any further questions please don't hesitate to email us on info@turtlemat.co.uk and I'll be happy to help.
Kind Regards,
Laura- Turtle Mat
Atsiliepimai apie gaminius
Colour has changed completely from a couple of years ago. This is now dark chocolate brown with some lighter flecks in it. The company has agreed to a refund.
Laura
Turtle Mat
2 months ago
Good Morning,
I'm sorry to hear you were unhappy with the colour of your mat. As mentioned on email, the colour of the fawn mat changed in early 2023 and is now a slightly darker shade as seen on the website.
Once we receive the mat back we will process a full refund for you.
Kind Regards,
Laura - Turtle Mat
0
Bendrinti
Patikimas klientas
2 months ago
Pirkimo data: 30/06/2024
Would have been nice to have an email to say it was dispatched but arrived a few days after ordering
Laura
Turtle Mat
2 months ago
Good Afternoon,
Thanks for taking the time to write a review.
I'm glad to hear your mat arrived promptly.
Kind Regards,
Laura - Turtle Mat
Atsiliepimai apie gaminius
Great quality but I thought it was going to be longer as I ordered a hallway runner! It’s more like a large doormat
0
Bendrinti
Patikimas klientas
3 months ago
Pirkimo data: 27/05/2024
I found the website threw me out several times so finished up missing your cut price offer AND also ordered the lighter runner in error.
We have used you mats for years, cut to size for our sailing-
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Laura
Turtle Mat
3 months ago
Good Morning,
Thanks for taking the time to write a review!
I'm sorry to hear you were having issues with the website but I'm glad to hear you managed to place your order and are happy with your mat.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Laura - Turtle Mat
Atsiliepimai apie gaminius
I cannot believe how much dirt gets tyapped on the.before stepping on the kitchen flloor form both 2 legged and 4 legged muddy walkers.
We used turtle mats before , cut to size, on the floor of
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.