I filled in a feed back survey form recently.
I commented that the mats left a residue on the glass porthole of my washing machine.
I feel pretty sure it was specific to my machine - the glass of the porthole has cracked in the past and it is mended with a glue which is not entirely smooth. Therefore there would have been some abrasion !
Atsiliepimai apie gaminius
A very good special offer - I ordered 2 mats and received a free one. Disappointing that the custmomer has to do the first wash. In my machine the rubber backing left a residue on the machine portho
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Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 11/11/2010
I waited ages for this to be delivered and had to phone and chase it. I received no apology.
Turtle Mat
Turtle Mat
13 years ago
Thank you for your feedback. I am so sorry for the delay with your order and that you had to chase this up with us. Checking the system it looks like your order was dispatched a few days after it was placed so I suspect that the delays arose with our delivery service. The order was dispatched by Royal Mail; currently this is not a tracked process and can take up to 7 working days. We are working to change this so that all our deliveries are traceable so we can better understand and inform our customers if there are any delays with the service; also we are looking at improving the time it takes for deliveries to arrive. Please accept my sincerest apologies that your order was affected by our current delivery service, we are working to improve this. Best regards, Becca
Rebecca Wilson
Atsiliepimai apie gaminius
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 29/11/2010
Really does what is claimed! I have recommended them to friends.
Atsiliepimai apie gaminius
Does exactly what I needed and looks good!
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 02/12/2010
Wonderful company absolutely brilliants products
Atsiliepimai apie gaminius
Wonderful, everyone comments on the beautgiful design
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 11/11/2010
most of my ordering has been done online
Turtle Mat
Turtle Mat
13 years ago
Thank you very much for your feedback and sorry to hear that you are finding that the yellow in the Brown Squares Runner shows dirt more than previous mats you've had. The paler colours do tend to show mud more but if you are also finding that the mat isn't washing as well as your other Turtle Mats than this will not help. Could you please provide a little more detail on how they are not washing as well, as the technology and method in which Turtle Mats are produced has not changed so I'm unsure whether this might be a faulty mat. Please feel free to contact me directly at info@turtlemat.co.uk if this is easier. My apologies again that you are not completely happy with your latest Turtle Mat. Best regards, Becca
Rebecca Wilson
Atsiliepimai apie gaminius
the yellow looks very dirty very quickly and the mat in general doesn't wash as well as other turtle mats that I have
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 24/10/2010
Good communication, fast delivery.
Atsiliepimai apie gaminius
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 06/10/2010
An Excellent product we have 10 turtle mats around our house
Atsiliepimai apie gaminius
As Above
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 15/04/2011
Adequate and satisfactory.
Atsiliepimai apie gaminius
Performs as described.
0
Bendrinti
Patikimas klientas
13 years ago
Pirkimo data: 10/10/2010
Very quick delivery from order placed on internet.
Atsiliepimai apie gaminius
Very good choice of designs, look much better than usual doormats in my georgian hall and - brilliant to wash and look new again,
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.