Thank you for taking the time to share your feedback with us. We are pleased to read you were satisfied with our delivery and customer service. We are sorry to hear that us not having an in-house fitter currently impacted you this much. We do try to keep some continuity for this free service, however, recruitment for this type of position is not easy as we need someone with experience and the right soft skills. We have instead opted to put in place a waiting list and have several of our field-based fitters who come in at least once a month (on rotation) to offer a free fitting service for us. Do not hesitate to get in touch with us should you need anything else. Thank you.
