The wrong item was sent, they sent earrings instead!!!
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi,
We sincerely apologise for this error on our side and the unpleasant experience for you.
We hope you give Asrid & Miyu another chance to prove that our jewellery is lovely with great quality and service. We will email you to issue a personal apology.
Again , we are really sorry for the inconvenience.
Kind regards,
Astrid & Miyu
Customer Care Team
Uzticams klients
8 years ago
Can I please add a comment to say that after my bad experience Astrid & Miyu dealt with the problem very well. They contacted me and offered to forward the ring I ordered in the first instance without charge. They were very efficient and caring.
Atsauksmes par produktu
No idea cancelled order because they sent totally the wrong item
Uzticams klients
8 years ago
Very nice ring, you can change the size i sometimes I wear it on my little finger and sometimes on another
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 28/12/2015
Not bad
Atsauksmes par produktu
Astrid & Miyu
Astrid and Miyu
8 years ago
HI,
Thanks for leaving the feedback. We hope that you love your Make Me lucky horse hoe charm stud earrings and they bring you all the luck in the world.
Best,
Astrid & Miyu Team
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 22/12/2015
The wrong colour was sent initially which was disappointing as it was a present for someone. However the issue was quickly rectified as they responded to my email and sent out the correct item almost
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Astrid & Miyu
Astrid and Miyu
8 years ago
HI,
Thanks for your feedback. We apologise for the mistake which was made on our side.
We thrive to provide our customers with top quality products as well as service and we would like to make it up to you since this is not our standard. We truly hope that this experience hasn't changed your mind of Astrid & Miyu.
We will email you personally to issue a personal apology.
Atsauksmes par produktu
Incorrect colour was sent initially but this was rectified quickly and the correct item was sent. The ring is lovely but more expensive than it should be.
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 07/12/2015
very good
Atsauksmes par produktu
bought them for my daughter for xmas.They look stunning
Astrid & Miyu
Astrid and Miyu
8 years ago
HI,
Thanks for leaving the feedback. rose gold circle stud earrings are a great and stylish gift for your loved one or even a treat for yourself. We are excited to hear that your daughter loves yours. We hope that this pair will become her favour jewellery piece.
Best,
Astrid & Miyu Team
0
Dalīties
ST
Stylo
8 years ago
Pirkuma datums: 09/12/2015
Ko Stylo teica par Astrid and Miyu:
Speedy delivery, especially at christmas.
Atsauksmes par produktu
Looks great. Beautifully packaged.
Astrid & Miyu
Astrid and Miyu
8 years ago
HI,
Thanks for leaving the feedback. We hope that yourself or your loved one loved the silver ear cuff and ear crawler. They make such a lovely statement piece.
Best,
Astrid & Miyu Team
Looks great but easy to lose.
0
Dalīties
GB
GILL BROOKS
8 years ago
Pirkuma datums: 26/12/2015
Ko GILL BROOKS teica par Astrid and Miyu:
Astrid and Miyu are my go to for delicate, pretty yet on trend jewellery. Always love their pieces. This was the first time I had to contact customer services but they responded within 12 hours and re
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Astrid & Miyu
Astrid and Miyu
8 years ago
HI,
Thanks for leaving the feedback. We as a young and growing company really appreciate it and thank you for the lovely words. Initial collection pieces such as your rose gold initial bracelet are lovely and thoughtful gifts for your loved ones or even a treat for yourself. :)
We hope you enjoying wearing yours.
Best,
Astrid & Miyu Team
Atsauksmes par produktu
Gorgeous, delicate,pretty and original bracelet......love it!
Since bought 2 more as gifts.
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 01/12/2015
Well packed and presented
Atsauksmes par produktu
My daughter loves it - it looks great too.
Astrid & Miyu
Astrid and Miyu
8 years ago
HI,
Thanks for leaving the feedback. Infinity charm stud earrings as well as Snake Charmer ear crawler make lovely presents for loved ones r treat for yourself. You can wear them daily or add an extra sparkle on your special occasion.
Best,
Astrid & Miyu Team
Really pretty - thank you
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 26/12/2015
They look great on however they are really small even for midi rings.
Atsauksmes par produktu
I love this ring and it looks really good on however it is really small even for a midi ring so it only fits on my small finger. i don't have really big fingers but i feel like maybe you make them in
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Astrid & Miyu
Astrid and Miyu
8 years ago
HI,
Thanks for leaving the feedback. For now we only make our midi rings one size but we will take your feedback on board. We hope you enjoy wearing your tangled moon and tangled star silver midi rings.
Best,
Astrid & Miyu Team
I love this ring and it looks really good on however it is really small even for a midi ring so it only fits on my small finger. i don't have really big fingers but i feel like maybe you make them in
...
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0
Dalīties
GS
Genevieve Stockbridge
8 years ago
Pirkuma datums: 09/12/2015
Ko Genevieve Stockbridge teica par Astrid and Miyu:
The ring was delivered promptly and arrived beautifully wrapped. All I had to do was pop it in a net bag and I had a fantastic looking Christmas present. Brilliant!!
Atsauksmes par produktu
My daughter rarely wears jewellery on a daily basis but has worn this every day since getting it as a Christmas gift.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
