Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Astrid and Miyu Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/astrid-and-miyu | Feefo

Tiek rādīti visi 7,879 pārskati

Peter Strickland

8 years ago

Pirkuma datums: 04/12/2015

Ko Peter Strickland teica par Astrid and Miyu:

Was notified that product could not be shipped as not available. The product that was shipped broke after 1 week - stone came out of the mount of the product.

Astrid & Miyu

Astrid and Miyu

8 years ago

Hi, We are really sorry to hear what has happened and we would sincerely like to apologise. Our jewellery is very delicate yet by all means the pearl shouldn't have fallen out. We would like to make it up to you and we hope that this unfortunate incident wouldn't change your view over Astrid & Miyu. We will email you personally, to sort out this issue. Again, we truly apologise for the experience. Astrid & Miyu

Atsauksmes par produktu

Steph Watson

8 years ago

Pirkuma datums: 27/11/2015

Ko Steph Watson teica par Astrid and Miyu:

Many orders must have been places at the time of my purchase, as it was "Cyber Monday", but the service was quick and beautifully wrapped. I was kept in constant communication with regards to delivery

...

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Astrid & Miyu

Astrid and Miyu

8 years ago

Hi, Thank you for your lovely words. We aim to make all our customers happy and to deliver great service. and that it may even become her signature piece. :) Happy and successful New Year from the whole Astrid & Miyu Team!

Atsauksmes par produktu

Martin Pearce

8 years ago

Pirkuma datums: 11/12/2015

Ko Martin Pearce teica par Astrid and Miyu:

The ring is beautiful. It was part of my wife's Christmas present and I was concerned it would not arrive on time. When I called the assistant assured me that a duplicate could be despatched by specia

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Astrid & Miyu

Astrid and Miyu

8 years ago

Hi, Thank you for your lovely words. We want to make all our customers happy. We hope your wife enjoyed her new jewels and you had lovely Christmas. Happy and successful New Year from the whole Astrid & Miyu Team!

Atsauksmes par produktu

Uzticams klients

8 years ago

Pirkuma datums: 24/11/2015

Good service

Atsauksmes par produktu

The first day I wore the ring, one of the diamonds in the x fell off, i find that very bad.

Astrid & Miyu

Astrid and Miyu

8 years ago

Hi, Thank you for your feedback. We truly apologise for this experience and would like to make it up to you. Our jewellery is delicate, yet the diamante shouldn't had come out. We can ensure that we pack and process each item with extra care, however, sometimes in transit parcels gets tossed around quite heavily which unfortunately can damage the pieces. Again, we are truly sorry for this experience. We will email you personally to issue a personal apology.

Uzticams klients

8 years ago

Hi, I accept your apology but this doesn't fix the new ring with a missing diamanté, is there no way to amend that?

Uzticams klients

8 years ago

Thank you so much for taking my feedback seriously, sending me a replacement ring the next day, and providing me with prepaid post to send the faulty one back. The service and manner in way this was dealt with was amazing and shows a good stand from Astrid-and-Miyu. As you have amazing jewelry, combined with good service, I will definitely be shopping from you more often.

Uzticams klients

8 years ago

Pirkuma datums: 23/11/2015

Package arrived quickly and the contact was very personal - I felt, had I had issues, I would've been quickly aided.

Atsauksmes par produktu

Uzticams klients

8 years ago

Pirkuma datums: 22/11/2015

Easy site to navigate, quick and efficient service and fast delivery.

Atsauksmes par produktu

Uzticams klients

8 years ago

Pirkuma datums: 20/11/2015

Excellent

Atsauksmes par produktu

Uzticams klients

8 years ago

Pirkuma datums: 17/11/2015

Great! The purchase is easy and without trouble. The delivery is fast and smooth.

Atsauksmes par produktu

Nice. I just hope that the wrapping could be more delicate

Astrid & Miyu

Astrid and Miyu

8 years ago

Hi, Thank you for your feedback. We are happy to hear that you like our pieces. We wrap each order personally and with extra care, however, sometimes the parcels get thrown around when in transit and the wrapping can get a little damaged. We hope that this hasn't put you off and changed your view over Astrid & Miyu. We do care about every single customer and want them to be happy. Please email us if you have any further questions or enquiries. Happy festive season! Astrid & Miyu Team

Mengxue Xia

8 years ago

Pirkuma datums: 15/11/2015

Ko Mengxue Xia teica par Astrid and Miyu:

service is very good

Atsauksmes par produktu

lesley mee

8 years ago

Pirkuma datums: 13/11/2015

Ko lesley mee teica par Astrid and Miyu:

Lovely product. Fast service. I did have a query which is why I have only given good not excellent. That said my query was dealt with quickly and efficiently.

Atsauksmes par produktu

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par Astrid and Miyu

Astrid & Miyu designers of unique, timeless, classical quality jewellery

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+448081649746

Edinburgh House, Unit 203, 170 Kennington Lane, London, Greater London, SE11 5DP, United Kingdom

Kāpēc uzticēties Feefo atsauksmēm?

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Astrid and Miyu pārskati

Gemini Zodiac bangle in silverPearl has come off the bandVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietni

Tuxedo triangle necklace in rose goldBeautiful necklace - the gift was very well received and the new owner has commented on how high quality the necklace is.Vairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietni

Across the world cocktail ring in rose goldVairāk pārskatu par šo produktu(18)Skatīt produkta tīmekļa vietni

Initial 'x' ring in rose goldThe first day I wore the ring, one of the diamonds in the x fell off, i find that very bad.Vairāk pārskatu par šo produktu(5)Skatīt produkta tīmekļa vietni

Caught in the middle ring in rose goldVairāk pārskatu par šo produktu(11)Skatīt produkta tīmekļa vietni

Initial 'F' bracelet in silverDelicate and pretty, I gave it as a gift to a friend. The gift bag made it easy to package and it made a gorgeous gift.Vairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietni

Initial 'k' ring in goldLovely ring but smaller than I anticipated. Bought for my teenage granddaughter, wouldn't suit an older person.Vairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietni

Call Me Up earrings in goldLovely earrings. Really delicate. Smaller than they look in pic and might have sent back. Only saw in email sending them out that non returnable....Vairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietni

Locked Love ring in rose goldNice. I just hope that the wrapping could be more delicateVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietni

The Two-Timer Diamante ear cuff in rose goldVairāk pārskatu par šo produktu(6)Skatīt produkta tīmekļa vietni

Crystal armour ear cuff in rose goldVairāk pārskatu par šo produktu(13)Skatīt produkta tīmekļa vietni

Initial 'L' necklace in goldReally lovely and unique. Will wear it on a regular basisVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietni

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?