I used promotion code and shopping bag showed I can get a free gift(Taurus Bracelet) but I haven't received that. I think it is an man made error caused by a member of your staff
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi,
Thanks you for your feedback. We apologise if there has been some error and the bracelet hasn't reached your. Please accept our sincere apologies on this matter and we hope that this misunderstanding will not change your view over Astrid & Miyu. We will email you shortly to issue a personal apology.
Atsauksmes par produktu
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 11/11/2015
The product is pretty cool
Atsauksmes par produktu
The bracelet is fantastic
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi,
Always lovely to hear that our customers are happy and enjoy our pieces. We hope your initial bracelet becomes your signature piece for everyday as well as on special occasions.
Happy festive season!
Astrid & Miyu Team
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 10/11/2015
excellent service , fabulous jewellery !!
Atsauksmes par produktu
really delicate and pretty!
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi P.,
Great to hear that our customers are satisfied and happy. Initial rings are always good addition to the outfit as well as stocking fillers. Pair them with zodiac bangle or initial bangles for ultimate personalised gift.
Happy festive season!
Astrid & Miyu Team
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 10/11/2015
not bad
Atsauksmes par produktu
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi,
We are sorry to hear what has happened. Our jewellery is very delicate, however, by all means shouldn't have broken. We apologise for the experience you've had and we would like to make it up to you.
Again, we sincerely apologise for the inconvenience.
We will email personal apology to your email.com
0
Dalīties
KE
Kelly
8 years ago
Pirkuma datums: 24/10/2015
Ko Kelly teica par Astrid and Miyu:
In my recent order, I made a return of 2 necklaces.
So I have followed all the A&M returning procedures, use their prepaid return label and packed with original package and sent back to the post off
...
Read all
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi Jiali,
We truly apologise for the unpleasant experience you've have had. So far we have always received customer parcels back but thank you for flagging up to us, it is something that we will investigate and look into.
We hope that we can sort this incident and it will not change your view over Astrid & Miyu. We value all our customers and their satisfaction, there for we will email you personally to issue a personal apology.
KE
Kelly
8 years ago
Astrid & Miyu did the full refund of the £400 to me although the parcel did not been found, as well as a gift card as apology token. Helpful customer service, always quick response, and communicate effectively, will shop again.
KE
Kelly
8 years ago
Astrid & Miyu did the full refund of the £400 to me although the parcel did not been found, as well as a gift card as apology token. Helpful customer service, always quick response, and communicate effectively, will shop again.
Atsauksmes par produktu
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 09/11/2015
Easy to order and speedy delivery :)
Atsauksmes par produktu
Love my new ear cuff, I wear it all the time!!
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 05/11/2015
Website is very easy to browse, and I received the order the next day.
Atsauksmes par produktu
Beautiful jewellery. I will certainly be coming back for more.
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 02/11/2015
I didn't receive any thing
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi,
We are sorry to hear about your unpleasant experience regarding the delivery and we sincerely apologise for that. Unfortunately, sometimes parcels take longer to arrive due to post office internal operations. We hope that this experience hasn't affected your opinion over Astrid & Miyu.
We will email you to issue a personal apology.
Atsauksmes par produktu
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 27/10/2015
quick delivery. great customer service.
Atsauksmes par produktu
delicate and trendy. much more delicate and refined in real life
0
Dalīties
Uzticams klients
8 years ago
Pirkuma datums: 17/08/2015
Had to wait for a couple of months as the design was out of stock. However, delivery was prompt post notification of availability.
Atsauksmes par produktu
The price is a bit steep. Other than that, the ring is beautiful and the chain shard design is very unique.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
