Service was faultless, arrived quickly and in lovely packaging.
Atsauksmes par produktu
I'm afraid the product is just too cheaply made for me, both items broke within the first week of receiving them. Which is a huge shame as the designs of the lettered bracelet and necklace are lovely
...
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Astrid & Miyu
Astrid and Miyu
9 years ago
Thank you for your feedback and sorry to hear that your items have broken. Please email us at customercare@astridandmiyu.com with your details and we would be happy to send you a replacement.
We take all of our customers feedback very seriously and I can assure you that the materials used are of high quality and we are constantly improving our designs.
Kind Regards,
Astrid & Miyu
0
Dalīties
MG
Mélanie Gaubert
Paris
9 years ago
Pirkuma datums: 08/06/2015
Ko Mélanie Gaubert teica par Astrid and Miyu:
Compte tenu des bons commentaires sur ce site et des prix pratiqués je m'attendais à une meilleure qualité. Le bijou est beau mais...
Astrid & Miyu
Astrid and Miyu
9 years ago
Bonjour Mélanie,
Nous sommes désolés d'apprendre que vous êtes déçue par nos services.
Nous prenons toutes vos remarques en compte afin de pouvoir améliorer nos services.
Bonne journée !
Cordialement,
Customer Care Team
Astrid & Miyu
Atsauksmes par produktu
Très jolie bague mais trop chère pour une qualité moyenne (laisse des traces bleues sur le doigt........)
Augšupielādētā multivide
Skatīt visu multividi (1)
Astrid & Miyu
Astrid and Miyu
9 years ago
Bonjour Mélanie,
Nous prenons en compte vos critiques afin de pouvoir améliorer nos services.
Compte tenu de la situation nous serions ravies d'échanger gratuitement votre bague et vous offrir un bon d'achat de £5 pour le désagrément causé.
Pour cela contactez nous via notre service relation clients en utilisant le mail suivant :
customercare@astridandmiyu.com
Cordialement,
Customer Care Team
Astrid & Miyu
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Dalīties
Uzticams klients
9 years ago
Pirkuma datums: 07/02/2015
i received a replacement ring, quickly, which was great.
Atsauksmes par produktu
It's v pretty.
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Dalīties
TF
Tracey Struthers-Frost
Bournemouth
9 years ago
Pirkuma datums: 17/01/2015
Ko Tracey Struthers-Frost teica par Astrid and Miyu:
Lovely product, great customer service and care; highly recommend this company
Atsauksmes par produktu
0
Dalīties
SW
Sui Wang
Hong Kong
9 years ago
Pirkuma datums: 30/04/2015
Ko Sui Wang teica par Astrid and Miyu:
good, the customer service reply soon
Atsauksmes par produktu
the necklace broken at the first time I wear it. and the return would cost a lot on postage so I just leave it.
Sarah Dawson
Astrid and Miyu
9 years ago
Thank you for your feedback and sorry to hear that your necklace has broken. Please email us at customercare@astriandmiyu.com with your details and we would be happy to send you a replacement. Simply attach an image of the broken necklace for our reference. Kind Regards, Astrid & Miyu.
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Dalīties
VH
Valerie Holland
Newcastle upon Tyne
9 years ago
Pirkuma datums: 26/05/2015
Ko Valerie Holland teica par Astrid and Miyu:
The efficiency of speed of this transaction was unbelievable. I would highly recommend Astrid and Miyu.
0
Dalīties
AM
Amy
London
9 years ago
Pirkuma datums: 12/01/2015
Ko Amy teica par Astrid and Miyu:
Really quick delivery and nice packaging
Atsauksmes par produktu
Only managed to get 3 months wear out of it, before it snapped in the middle! Very disappointed. I know that it isn't priced at a king's ransom, but even so, very low quality.
Sarah Dawson
Astrid and Miyu
9 years ago
Thank you for your feedback, and very sorry to hear that your ring has broken. We would like to offer you a replacement for your broken ring. Please email us your details at customercare@astridandmiyu.com so we can arrange a replacement for you.
Kind Regards, Astrid & Miyu
So far so good
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Dalīties
KT
Karena Tam
UK
9 years ago
Pirkuma datums: 30/03/2015
Ko Karena Tam teica par Astrid and Miyu:
I love their pachaging and they use a lot of material to make sure the ring is well protected.
Atsauksmes par produktu
I love the design but I think the price can be lower, that would be more affortable
0
Dalīties
Uzticams klients
9 years ago
Pirkuma datums: 10/03/2015
Excellent
Atsauksmes par produktu
0
Dalīties
Uzticams klients
9 years ago
Pirkuma datums: 19/03/2015
Initial problems with the item not arriving and then being out of stock but the problem was dealt with and I was happy with the overall service
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
