Garden Trading pārskati

Many thanks for your feedback. I am very sorry for the delay with part of your order. We were awaiting stock of one of the planters. An email was sent from our customer services department to advise you of this delay so I am very sorry if this was not received. I can confirm the remaining planter is due for delivery to you today between 12.11 and 13.11. Please accept my full apologies for any inconvenience caused.

I can see your missing items have now been delivered. I do hope you are happy with these items. With regards to the damaged planters received, we would not expect you to cover the cost of returning these. If you would like to return for replacements do contact me and I can arrange this for you. Alternatively, I am happy to offer a discount on these items if you are happy to keep them.

Many thanks for your feedback. I can only apologise for the inconvenience caused whilst ordering with Garden Trading. We aim to consistently deliver a high standard of service and all feedback is appreciated so we can work on improving our customer service. I have sent you a private email to explain and discuss the matter further.

Many thanks for your feedback. We aim to consistently deliver a high standard of service and I can only apologise that on this occasion you have been let down by our courier. I will ensure your comments are passed onto DPD. We are actively working to improve our customer service and we appreciate any feedback. Again, please accept my full apologies for the inconvenience caused.