Thank you for your feedback.
Please accept my apologies the disappointment you received when ordering from Garden Trading.
We do try to make sure that all our parcels are secure and well packed to avoid any damages during delivery, however we are looking into alternative ways in which we can reduce the amount we use but still offer a secure delivery service. Every care has been taken to ensure that all colours and descriptions are correct, however while the colour reproduction is a close representation, a very slight variation in the actual goods may occur due to photography and the materials of the product.