I'm sincerely sorry to hear about the mismatch with the received bangles, and I understand your frustration. This is not the experience we aim to provide, and I apologize for any inconvenience caused.
To address this promptly, our team will thoroughly investigate the issue and work to provide a suitable resolution. We appreciate your cooperation, and we'll ensure the return is processed at our cost.
Thank you for bringing this to our attention, and we'll reach out to you soon with updates.
Best regards,
Louise