We apologize for the inconvenience caused by the delay and the issues with the tracking number. We're glad to hear that Mariene, was helpful and responsive.
We understand the importance of timely deliveries, especially when selecting a specific courier service. We're sorry that your order did not meet the expected delivery time. We'll certainly review our processes to prevent similar situations in the future.
If there's anything else we can do to assist you or if you have further concerns, please feel free to reach out. We value your feedback, and we're committed to ensuring a better experience for our customers in the future. Thank you for your understanding.
Cheers,
Louise