Good afternoon John,
I just wanted to say thank you for re-rating us from 1 star to 5 star, it is much appreciated.
I do apologise for the original mistake, we do try to minimise the amount of delivery errors but, unfortunately, we are still human. I hope this didn't cause too much inconvenience and thank you for giving us the opportunity to rectify this for you. As with all our customers, your continued business is very much appreciate and we look forward to processing your orders in the future.
Many thanks
Graham Gair
Spray Direct Sales Manager